Jennifer Davis
Sacramento,CA
Summary
Customer service and problem-solving, honed across roles at The Home Depot and J.C. Penney. Excelled in promoting safety and service standards, training teams, development and performance. Skilled in customer loyalty and managing operations efficiently, demonstrating significant achievements in employee development and operational excellence
Overview
16
16
years of professional experience
Work History
Department Supervisor
The Home Depot
05.2020 - Current
- Garden supervisor , service desk supervisor
- Specialty
- Our safety captain
- Maintained , cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted service observations performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Managed employees, delegated tasks and held each employee accountable for completing assignments.
Sales Associate
The Home Depot Inc
05.2020 - 08.2021
- Organized shelves down stock store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies,
- Associate coach
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Department Supervisor
J.C. Penney
10.2008 - 12.2019
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Led employee performance evaluations, delivering constructive feedback.
Education
High School Diploma -
John F Kennedy High School
Sacramento, CA06.2004
Skills
- Customer service
- Problem resolutin
- Workplace safety
- Problem-solving
Timeline
Department Supervisor
The Home Depot
05.2020 - Current
Sales Associate
The Home Depot Inc
05.2020 - 08.2021
Department Supervisor
J.C. Penney
10.2008 - 12.2019
High School Diploma -
John F Kennedy High School