JENNIFER DAVIS
Northfield
Summary
I am a highly dedicated, friendly and reliable individual who is motivated to learn and grow. I am well versed in the processes here at Norwich University and the position of Human Resources Coordinator. I am well organized and take great pride in my ability to connect with people. I am patient, kind and outgoing. I am not afraid to ask questions or go the extra mile to get the job done correctly and to the satisfaction of the customer. Any skills I may lack I am willing to learn and catch on quickly to new things. I feel confident I could bring a lot to the table if given the chance to do so. I look forward to sharing more details of my experiences and motivations with you. Thank you for your consideration.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Payroll Specialist
NORWICH UNIVERSITY
07.2019 - Current
- Inputting new hire information into ADP’s Work force now
- Manage payrolls for 1000 + employees, multi-state and international for processing by an outside payroll agency for 1000+ employees
- Responsible for all tax filings and annual W-2 statements
- Filing bi-weekly Retirement Contributions with TIAA
- Managed payroll discrepancies, resolving issues promptly to maintain employee satisfaction.
- Processed payroll for diverse employee groups, ensuring compliance with federal and state regulations.
- Bi-weekly and Monthly reporting
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
Human Resources Assistant
NORWICH UNIVERSITY
12.2018 - 09.2019
- Processing new hire paperwork into Banner
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Assisting with walk in traffic
- Contract uploads/Entry in Banner for College of Graduate and Continuing studies.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
File Clerk
NORWICH UNIVERSITY
05.2018 - 08.2018
- Filing
- Scanning
- Indexing
- General office work
Policy Services Representative
NATIONAL LIFE GROUP
09.2013 - 05.2015
- Database management
- Word processing.
- Process life Insurance policy changes.
- Process electronic payment transfers.
- Support insurance agents and customers via emails and phone calls.
Service Desk Associate
SHAW'S SUPERMARKET
05.2012 - 09.2013
- Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
- Interpret and explain human resources policies, procedures, laws, standards, or regulations.
- Hire employees and process hiring-related paperwork.
- Inform job applicants of duties and responsibilities, compensation, benefits, schedules, working conditions or promotion opportunities.
- Maintain current knowledge of Equal Employment Opportunity (EEO) and Affirmative Action guidelines and laws, such as the Americans with Disabilities Act (ADA).
- Schedule and conduct new employee orientations.
- Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
- Conduct reference or background checks on job applicants.
- Enter weekly schedules using computer software.
- Input previous night’s cash deposits and prepare cash for deposit using company software.
- Maintained excellent customer service.
Front End Supervisor
PRICE CHOPPER
03.2011 - 05.2012
- Oversee cashiers and authorize overrides.
- Schedule employee breaks while maintaining expected front-end service standards.
- Customer Service.
Education
Diploma -
Williamstown High School
01.2001
Skills
- Skilled in Banner, Word, Excel and Dynamic Forms
- Meeting deadlines
- Excellent communication skills
- Well organized
- Time management
- Self- Motivated
- Positive attitude
- Patient
- Flexible
- Ability to work under pressure
- New hire processing
Certification
- Microsoft Word| Certificate 2018
- HIPPA Compliance| Certificate 2018
Timeline
Payroll Specialist
NORWICH UNIVERSITY
07.2019 - Current
Human Resources Assistant
NORWICH UNIVERSITY
12.2018 - 09.2019
File Clerk
NORWICH UNIVERSITY
05.2018 - 08.2018
Policy Services Representative
NATIONAL LIFE GROUP
09.2013 - 05.2015
Service Desk Associate
SHAW'S SUPERMARKET
05.2012 - 09.2013
Front End Supervisor
PRICE CHOPPER
03.2011 - 05.2012
Diploma -
Williamstown High School
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