Jennifer Davis
MHW/ Admin Coor
Cranston,RI
Summary
Professional worker with strong background in patient care and therapeutic support. Skilled in 1:1 setting (sp, autism, behavioral), counseling, and de-escalation. Highly collaborative team player focused on achieving meaningful results and adapting to changing needs. Known for empathy, strong communication skills, resolving problems and ability to build trusting relationships with patients. Equipped to handle fast-paced environment with continuous flow of patients and assignments. Meticulous in completing assignments. Strong prioritization, planning and critical thinking skills. Highly organized, diligent and adaptable to dynamic needs.
Overview
12
12
years of professional experience
1
1
Certification
1
1
Language
Work History
Mental Health Worker
Butler Hospital
Providence, RI
07.2022 - Current
- Implemented crisis intervention plans to support client safety.
- Collaborated with medical and clinical personnel to coordinate and implement client services.
- Developed and implemented activities to help clients develop social and independent living skills.
- Facilitated support groups for clients to discuss issues related to mental health.
- Documented client progress in confidential files.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
Associate Administrative Coordinator
Women And Infants Hospital
Providence, RI
10.2021 - 06.2022
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Monitored and directed incoming mail and prepared outgoing mail.
Unit Secretary
Care New England
Providence, RI
08.2019 - 10.2021
- Completed skilled administrative work to support all office staff and operational requirements.
- Managed master calendar for three physicians and scheduled appointments for several providers based on optimal patient loads and clinician availability.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed over 60 incoming calls and directed to appropriate department.
- Executed administrative duties to facilitate unit tasks and meet team goals.
- Monitored inventory levels and advised management of need for replenishment.
Emergency Room Registrar
Rhode Island Hospital
Providence, RI
02.2014 - 02.2019
- Registering Patients, Triage patient upon arrival, update patient demographics.
- Handle co-payments, Balance cash drawer, handle cash deposits.
- Obtaining signatures, authorizations, and verifying insurance.
- Answering phones, admit/discharge patients, Submit proper paperwork.
Education
Bachelor of Arts - Psychology, Law Justice & Society
University of Rhode Island
Kingston, RI 01.2022 - 05.2022
Skills
Case documentation
Patient support
Progress monitoring
Conflict de-escalation
Building rapport
Anger management strategies
Problem-solving
Active listening
Software
Microsoft
Medthost
Epic
Lifechart
Avatar
Cerner
Certification
Completion of the Professional Medical Coding Curriculum by AAPC February 2019
Timeline
Mental Health Worker
Butler Hospital
07.2022 - Current
Bachelor of Arts - Psychology, Law Justice & Society
University of Rhode Island
01.2022 - 05.2022
Associate Administrative Coordinator
Women And Infants Hospital
10.2021 - 06.2022
Unit Secretary
Care New England
08.2019 - 10.2021
Emergency Room Registrar
Rhode Island Hospital
02.2014 - 02.2019