Yolanda Littles
Columbia,USA
Summary
Experienced with production techniques and equipment. Utilizes problem-solving skills to address and resolve production challenges. Knowledge of safety protocols and efficient workflow management to maintain high standards and productivity.
Overview
9
9
years of professional experience
Work History
Production Specialist
Flex LTD
West Columbia, SC
06.2025 - Current
- Oversaw production schedules to ensure timely completion of projects.
- Implemented process improvements that enhanced quality control measures.
- Trained and mentored team members on operational best practices.
- Analyzed workflow data to identify efficiency bottlenecks and recommend solutions.
Assembler 4
Flex LTD
West Columbia, SC
06.2023 - 06.2025
- Assembled electronic components with precision, ensuring adherence to quality standards.
- Operated various hand and power tools to complete assembly tasks efficiently.
- Trained new assemblers on standard operating procedures and safety protocols.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Operated machinery efficiently to meet production goals and maintain safety standards.
- Collaborated with team members to streamline workflow processes and enhance productivity.
Claims Representative
BlueCross BlueShield of South Carolina
West Columbia, SC
05.2021 - 05.2023
- Coordinate investigative efforts ensuring appropriateness, provide thorough review of contested claims.
- Research problem claims accounts, reverse and reprocess as necessary.
- Responsible to help work special projects with respect to overpayments.
- Summarize claims in excess of authority and submit to manager for approval.
- Investigated discrepancies in claims, collaborating with providers to resolve issues efficiently.
Customer Service Representative
AppleOne
Columbia, SC
05.2017 - 01.2020
- Managed customer inquiries via phone and email, ensuring timely and accurate responses.
- Resolved product issues by collaborating with technical support teams to enhance customer satisfaction.
- Analyzed customer feedback to identify trends and inform service enhancements.
- Responded to customer requests for products, services, and company information.
Education
Certificate - Medical Assistant
Centura College
Columbia, SC01.2017
GED -
Rogersville Adult Education
Rogersville, TN10.2009
Skills
- Manufacturing operations
- Team collaboration
- Hand tools
- Documentation
- Microsoft Office 365
- Teamwork and communication
- Strong work ethic
- Computer skills
- Production line work
- Assembly and production
- Attention to detail
- Workplace safety
Timeline
Production Specialist
Flex LTD
06.2025 - Current
Assembler 4
Flex LTD
06.2023 - 06.2025
Claims Representative
BlueCross BlueShield of South Carolina
05.2021 - 05.2023
Customer Service Representative
AppleOne
05.2017 - 01.2020
Certificate - Medical Assistant
Centura College
GED -
Rogersville Adult Education