Jennifer dawson

• Taking cake orders
• providing customers with services that needed.
• Put up freight , count inventory, decorate cake and cupcakes.
• Handled escalated customer concerns with diplomacy and tact, finding agreeable solutions that satisfied both parties.

Answering calls

• Provided company information and policies to customers upon inquiry and answered questions via phone.
• Maintained detailed records of client interactions, ensuring accurate documentation for future reference.

• Kept all kitchen areas clean, tidy and free of hazards.
• Served meals to residents in accordance with established schedules and dietary procedures.
• Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
• Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
• Followed all food safety regulations while preparing meals for patients.
• Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.

• Maintain high standards of customer service during high volume & fast-paced operations
• Followed food safety procedures according to company policies and health and sanitation regulations
• strictly followed all cash,security, inventory, labor policies and procedures
• reported to all shifts with an appropriate and clean uniform
• Cross-trained existing employees to maximize team agility and performance.