Jennifer Day
Worton,MD
Summary
Dynamic and highly organized manager with more than 20 years of experience in talent acquisition, staffing, and all administrative duties. Known for exceptional organizational skills and a proactive approach to problem-solving, adept at addressing challenges and finding effective solutions on the fly, while maintaining a high level of professionalism. Strong interpersonal skills, complemented by a strategic mindset, ensure seamless collaboration with all parties involved. Demonstrated ability to coordinate multiple tasks, prioritize workloads, and communicate effectively with both clients and team members. Known for enhancing customer satisfaction by identifying issues promptly and resolving them efficiently.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Recreation Assistant
ACTS – Heron Point of Chestertown
01.2025 - Current
- Planning and directing activities to meet the needs of residents. Daily interaction with residents, and problem-solving for any issues that arise.
- Use empathy, compassion, and extremely good listening skills to interact with residents to meet them where they are in capacity on any given day.
- Utilize Microsoft Office skills to research, plan, and coordinate activities to stimulate residents and engage them in topics that are interesting to their cognitive abilities.
- Track all activities and interactions with residents to be certain that all needs are being met for each individual care plan.
- Set up facility areas with supplies, tables and chairs for planned activities.
- Monitored participants during recreational activities to ensure safety regulations were followed.
- Connected personally with residents to improve participation and enjoyment.
- Provided support to volunteers participating in recreation programs by offering guidance and assistance as needed.
Technical Recruiting Manager
RuneMaster, LLC
01.2011 - 12.2024
- Hired originally as a 1099 contract recruiter, I currently hold the position of Recruiting Manager for a government contractor supporting 10 federal contracts.
- Solely led the transition from 'Sendouts' to 'Bullhorn' Candidate Tracking Software, overseeing all aspects of the conversion process. Including data migration, system setup, user training, and troubleshooting.
- Work closely with the Director’s senior and critical openings, and manage the full life cycle of the process. Assisted the Senior Partner in completing government proposals for a new opportunity for an award.
- Employed diverse sourcing techniques, including direct sourcing on prominent job boards (LinkedIn, Monster, ClearedJobs), networking events, and referrals, to cultivate a diverse candidate pipeline.
- Defined position requirements, provided by contract leads, and developed targeted recruitment plans. I attended all progress and staffing meetings with additional program teammates to represent RuneMaster to the government customer. Reported and compiled minutes of the meeting to report to the executive team and CEO.
- Coordinated and managed recruitment efforts with staff for optimum workflow and productivity. Assigning tasks and projects to a recruitment team of three and overseeing the efficiency of tasks to completion to grow the company.
- Spearheaded full-cycle recruitment processes for technical positions, including software engineers, system engineers, and cleared professionals within the government sector.
- Specialized in recruiting cleared professionals with experience in handling classified and unclassified information, ensuring compliance with government regulations, and security protocols.
- Utilized the Bullhorn database daily to track candidate interactions and identify potential matches for newly received positions. Advanced internet sourcing techniques, web-based recruiting processes, search techniques, initial contact, coordinate, and schedule interviews.
- Managed colleagues in a team environment to ensure that Client Search and Candidate skills were compatible. Produced and presented candidate-specific templates to the government customer for open positions. Conduct job fairs in several states to recruit for current contracts, as well as government proposals for which our company competed in bidding.
- Complete overview of all employee benefits for potential candidates. Answer any questions that candidates may have on our Human Resource policy and employee benefits.
- Maintained meticulous organization by regularly reviewing and updating Company Careers page and application processing.
- Assist COO with business development via in person, Teams meetings and conference calls to support the core capabilities as a business supporting Government contracts.
- Facilitated initial calls with prospective candidates to provide comprehensive information about our company and available positions, ensuring alignment with their qualifications and career aspirations. Conducted thorough phone interviews, facilitated necessary documentation processes, and maintained regular communication with candidates throughout the recruitment process.
- Delivered and negotiated offers, achieving a high acceptance rate among candidates.
Office Manager
East to West Builders, LLC
01.1998 - 01.2023
- Set up and managed entire construction office from start-up of the new family-owned business.
- Developed matrixes to ensure that the tracking of workflow was kept current and accurate. Developed, implemented and maintained all administrative needs to ensure record keeping of all expenses, sales and inventory.
- Compiled, maintained and updated temporary employee personnel files and related data within legal compliance and audited periodically; W-2 forms, employee records, wage forms, unemployment documents and payroll information.
- Composed correspondence, document invoices and coordinate billing for projects.
- Maintained files of subcontractors to ensure that all appropriate paperwork was supplied and up to date. Receive check receipts, maintain ledger book and computer record of bank deposits.
- Developed and implemented entire accounts payable/receivable systems, invoicing and reconciliation.
Senior Technical Recruiter
Three Saints Bay, LLC
01.2005 - 01.2011
- Led end-to-end recruitment efforts for technical roles, employing innovative sourcing techniques to attract top-tier talent.
- Created and optimized job postings, utilizing platforms like LinkedIn and Indeed to perform Boolean searches for targeted candidate sourcing.
- Managed technical recruiting team in filling international and stateside cleared positions of a sensitive nature for various contracts.
- Complete weekly staffing report to Human Resource Director with updates on new hires, pipeline candidates and any changes in position postings.
- Work closely with client’s senior Program Managers for critical openings.
- Research and recruit candidates for open requisitions. Advance internet sourcing techniques, webbased recruiting processes, search techniques, initial contact, coordinate and schedule interviews. Work closely with colleagues in a team environment to ensure that client needs, and candidate skills were compatible.
- Assisted the Southeast Manager and Team by actively contacting prospective candidates in the insurance field.
- Collaborated closely with hiring managers to understand staffing needs and develop effective recruitment strategies.
- Developed and maintained job and candidate trackers using Excel and database tools to ensure team organization and up-to-date status of active positions.
- Marketed candidates to current and previous clients, managed client communications, and obtained job orders for reporting to management.
- Coached candidates throughout the interview process, ensuring a positive candidate experience and fostering rapport.
- Managed candidate pipelines and ensured a positive candidate experience throughout the hiring process.
- Delivered and negotiated offers, achieving a high acceptance rate among candidates.
Technical Recruiter
TECEdge Corporation
01.2003 - 01.2005
- Research, resource and recruit candidates for new and existing contracts.
- Fulfill search requirements pursuant to position descriptions.
- Develop networks of candidates at all levels, placing them in roles designed to enhance their careers as well as meet our clients’ needs.
- Advance internet sourcing techniques, web-based recruiting processes, search techniques, initial contact, coordinate and schedule interviews.
- Trouble shooting and overcoming objections proving problematic during the course of the placement process and documenting candidate flow information in Sendouts database.
- Use MS Word to reformat resumes and write additional updates.
- Worked closely with colleagues in a team environment to ensure that Client Search and Candidate skills were compatible.
- Work closely with Director’s senior/critical openings.
- Recruit a variety of skill sets both technical and non-technical for major Government contractors. Recruit candidates in the cleared community with ISSA, TS/SCI, TS/SBI, CI and Lifestyle polygraphs as well as the non-cleared IT community.
- Participate in weekly recruiter conference calls and staff meetings.
- Monitor job boards daily as well as additional recruiting related tasks.
Home Daycare Provider
Self Employed
01.1998 - 01.2003
- Licensed in the state of Maryland to open my own in home daycare facility.
- Created a business plan and completed the necessary requirements by law.
- Completed many safety, CPR and early education courses to become eligible.
- Opened and maintained the daycare according to the Maryland state regulations.
- Was subject to unannounced inspections all with outstanding ratings
- Implemented a certified preschool curriculum for the children each day.
Clerical Office Manager
Advanced Radiology
01.1995 - 01.1998
- Responsible for the daily operation of the department, with a staff of eleven. Prioritized and distributed workload for entire department.
- Provided direction and supervision for support staff.
- Handled customer inquiries/concerns and resolved any conflicts in a timely fashion.
- Provided training and development of personnel in operations and company policies.
- Maintained employee records, worked directly with employees to mentor with any training needs.
- Instituted new departmental procedures to more effectively meet business requirements. Conducted annual performance reviews and recommended salary increases for staff.
Sr. Casualty Claim Processor
Allstate Insurance Co.
01.1987 - 01.1995
- Met and communicated with policy holders, claimants and attorneys to examine, evaluate and process claims for property damage and bodily injury.
- Organized, evaluated and processed up to 185 active claims, under the supervisions of a Claim Manager.
- Analyzed reports and statements pertaining to a claim for evaluation of pertinent information.
- Coordinated independent medical examination with doctors and attorneys.
- Organized and input medical bills into a computer based medical management program.
Education
Psychology
University of Maryland Baltimore County
Baltimore, MD01.1994
Associates' Degree - General Studies, Psychology
Anne Arundel Community College
Arnold, MD01.1991
Skills
- Administrative leadership
- Multitasking Abilities
- Time management
- Empathy in interaction
- Attention to detail
- Team leadership
- Communication skills
- Adaptability
- Calendar management
- Professionalism
- Organizational skills
- Event coordination
Certification
- CPR certified
References
References available upon request.
Timeline
Recreation Assistant
ACTS – Heron Point of Chestertown
01.2025 - Current
Technical Recruiting Manager
RuneMaster, LLC
01.2011 - 12.2024
Senior Technical Recruiter
Three Saints Bay, LLC
01.2005 - 01.2011
Technical Recruiter
TECEdge Corporation
01.2003 - 01.2005
Office Manager
East to West Builders, LLC
01.1998 - 01.2023
Home Daycare Provider
Self Employed
01.1998 - 01.2003
Clerical Office Manager
Advanced Radiology
01.1995 - 01.1998
Sr. Casualty Claim Processor
Allstate Insurance Co.
01.1987 - 01.1995
Psychology
University of Maryland Baltimore County
Associates' Degree - General Studies, Psychology
Anne Arundel Community College
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