Jennifer D. Boone
Kyle
Summary
Detail-oriented Office Manager with over 8 years of experience in the RV industry, recognized for exceptional organizational skills and a deep understanding of administrative processes. Proven ability to streamline workflow management, enhancing operational efficiency and productivity. Committed to supporting company growth through innovative solutions and effective team collaboration. Strong advocate for continuous improvement, ready to contribute to a dynamic work environment.
Overview
21
21
years of professional experience
Work History
Office Manager
Blue Compass RV
05.2018 - Current
- Auditing deals to ensure all paperwork, data and cost is accurate
- Submitting proper documents for titling and registration
- Maintain the dealership’s filing system to ensure it reflects accurate data
- Proficient in Microsoft Office, Smartsheet, and IDS
- Strong verbal and written communication skills
- Implementing new company procedures and ensuring compliance with state licensing requirements
- Basic accounting functions such as daily reconciliation of all payment transactions and deposits, submitting invoices from vendors for payment
- Prioritizing and managing workflow for multiple departmental areas such as titling, payoffs, vendor invoices, and deals
- Ensuring the dealerships inventory is accurate and up to date
Sales Coordinator
ExploreUSA RV Supercenter
03.2017 - 05.2018
- Assisted the office manager, general manager, and sales team with various tasks
- Managed incoming and outgoing RV inventory data, status, and location
- Took pictures of all new and used units and submitted to marketing for online posting
- Promptly answered phone calls and directed to correct personnel or provided caller with needed information.
- Aided the sales team with logging all customers and their info on a daily basis
LPC-Intern
Health Concepts Texas
09.2014 - 09.2016
- Individual and Group Counseling with children, adolescents, adults, and families using various techniques including CBT, Trauma-Focused CBT, client-centered, behavioral modification, and family dynamics.
- Provide services throughout Montgomery and Walker County in the home, schools, and agency office.
- Work collaboratively with Montgomery and Walker County CPS/FBSS as a community resource, referrals for counseling services and to aid in the reunification process.
- Therapy areas addressed include depression, anxiety and panic attacks, bipolar disorder, divorce and family crisis, self-esteem issues, substance dependence, behavior management, attachment disorders, ADHD, oppositional defiant disorder, anger management, domestic violence and abuse victims, parenting psychoeducation.
Receptionist
Grande Communications
02.2010 - 09.2014
- Open-minded and easily adaptive to changes within the company and to daily activities.
- Intricate knowledge of the structural organization of the company.
- Efficiently manages logistics, shipping, and receiving.
- Promptly answer phone calls and transfers to the correct parties.
- Enthusiastically greets and helps internal and external employees and visitors.
- Assists the executive administrators and marketing with disseminating information to the employees or customers.
- Complete various tasks such as mail out requests from customer service and technical support, filing of E911 forms, and workplace organization.
- Worked while attending college
Server
Various restaurants
03.2004 - 05.2011
- Expertise in customer service, amiable with superior interpersonal and communication skills.
- Ability to multi-task, synchronize services, and provide support to fellow team members.
- Responsible for all money and credit card transactions
- Safe food handling, knowledge of TABC guidelines, and maintaining cleanliness of restaurant.
- Worked while attending college
Education
Master of Arts - Health Psychology
Texas State University
San Marcos, Texas05.2014
Bachelor of Science - Psychology
Texas State University
San Marcos, Texas12.2009
Skills
- Invoice management
- Effective policy execution
- Strong organizational abilities
- Inventory management
- Detailed account reconciliation
- Proficient in conveying information clearly, both verbally and in writing
- Documentation management skills
- Workflow optimization
Awards
Magna cum Laude, Dean’s List: Spring 2008, Spring 2009, Fall 2009, Award for Academic Excellence: April 2009, Alpha Chi National College Honor Society, Texas Iota Chapter Member: January 2012
INTERNSHIPS
- Student Counselor
- Texas State University Assessment and Counseling Clinic, San Marcos, Texas
- Jan. 2014 – May 2014
- Provided counseling for adolescents and adults treating depression and anxiety using CBT techniques
- Participated in peer supervision and feedback
- Graduate Intern
- Hays County Day Treatment Program, San Marcos, Texas
- Feb. 2014 – April 2014
- Substance dependence counseling for inmates of Hays County Law Enforcement Center participating in the Day Treatment Program.
- Teamed with LMSW, LCDC, and graduate interns to competently counsel and educate inmates about drug addiction recovery process.
- CTMC Family Grief Center, San Marcos, Texas
- Sept. 2012 – May 2013
- Individual and Group Grief Counseling with children, adolescents, and adults
- Worked collaboratively with Communities in Schools at Live Oak Academy and Lehman High School in Hays CISD providing grief counseling for identified students that had suffered a recent loss of a loved one, included both group and individual counseling
- Received referrals for grief counseling from school counselors in Hays CISD and San Marcos CISD, included both group and individual counseling.
- Co-facilitated adult grief groups and Alzheimer’s support group for caregivers with fellow graduate interns and supervisor.
- Responsible for creating and maintaining client records, sessions notes, and scheduling appointments.
Timeline
Office Manager
Blue Compass RV
05.2018 - Current
Sales Coordinator
ExploreUSA RV Supercenter
03.2017 - 05.2018
LPC-Intern
Health Concepts Texas
09.2014 - 09.2016
Receptionist
Grande Communications
02.2010 - 09.2014
Server
Various restaurants
03.2004 - 05.2011
Bachelor of Science - Psychology
Texas State University
Master of Arts - Health Psychology
Texas State University
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