Summary
Overview
Work History
Education
Skills
Certification
Languages
Awards
Timeline
Generic

Jennifer Dean

Bernardsville

Summary

Operations Manager with 15 Years of Experience Authorized to work in the US for any employer

Overview

17
17
years of professional experience
1
1
Certification

Work History

Business Operations and Office Manager

Precision Innovations NY, Inc
06.2020 - Current
  • Assist construction company owner to procure new customers and contracts throughout the tristate area . Specifically in the commercial and hospitality industries. Working with suppliers, businesses and distributors to provide the best prices and products for build outs in very short/specific timelines.
  • Solely responsible for all daily office management including Quickbooks, payroll, contract creation and tracking in Knowify, pulling permits with the city of New York, setting meetings and materials management from multiple major suppliers.
  • Complete yearly audits with the NYSIF department and other insurance companies used for the multimillion dollar policies we hold. Was able to identify missed opportunities in our commercial liability insurance policies as well as workman’s comp to save much more than in years past.
  • Extremely charismatic and confident communicator with owners, customers, employees, subcontractors and government institutions to complete projects from start to finish.

Freelance Store Manager

Teggy French
09.2022 - 05.2024
  • Oversaw daily store operations, ensuring compliance with policies and procedures.
  • Trained and mentored team members to enhance performance and customer service skills.
  • Developed and implemented effective sales strategies to improve store profitability.
  • Analyzed inventory levels, reducing shrinkage through effective stock management techniques.
  • Worked on the floor to fulfill daily and online orders while troubleshooting issues with Shopify.
  • Spearheaded floorset changes and Holiday changeover in store decor.

Operations Manager/Inventory and Allocations

Coach
07.2012 - 08.2018
  • Managed product forecast to project future latest estimate (LE) shipment opportunities and risks. Oversaw inventory, orders and shipments for wholesale channel valued at $300M+ wholesale.
  • Tracked and managed inventory from sourced vendors to distribution center (DC), determining channel ownership from total company pooled inventory.
  • Collaborated with Planning and Logistics on tracking inventory, minimizing loss of revenues with shipments due to delays.
  • Set shipping capacity and weekly unit flow with DC that met LE shipments by month.
  • Managed replenishment program, product exchanges with corporate and airfreight budget that drove point of sales (POS) and minimized liabilities to company.
  • Partnered with Information Services and other cross-functional teams, streamlining systems and processes that maximized efficiencies for wholesale business. Participated in system implementations and upgrades as “superuser”, specifying business needs and system / reporting design. Trained broader team during system roll outs.
  • Coordinated with cross-functional teams to strategize on future business needs that supported execution in a global environment.

Senior Allocations Analyst

Coach
09.2008 - 06.2012

Managed shipments and orders to meet monthly LE Targets. Supported product forecast to assist in projecting future LE shipment opportunities. Oversaw inventory from forecast through to timing of receipts and shipments out of DC.

• Managed product and shipping flow between Sales, Business Planning and Forecasting, tying out monthly financials that met location plans by account.

• Tracked and managed inbound freight from sourcing vendors to DC, determining channel ownership by SKU from total pooled inventory.

• Collaborated with Quality Assurance team, gaining understanding of extent of issues while determining impact to shipments and revenues.

• Managed airfreight versus timing of receipts with Planning, Logistics and Finance, delivering receipt flow that met revenues and ensuring expenses were charged as originally planned.

• Participated in International Division redesign, system testing and training, providing team with new planning and reporting tools.Partnered with Information Services during SAP upgrade, scoping business needs and understanding impact to other technology systems that plugged into SAP. Trained wholesale teams on new platform and various other systems.

Partnered with Sales to manage orders versus allocations and balance to sell. Managed reporting that included quarterly shipping report, advertising log, allocation change log, balance to book, allocations – bookings, market order recap and kitty report. Directed DC on inventory timing to support pack and hold process. Worked on special projects as needed to support North America Wholesale unit.

• Updated and reviewed inventory receipts to forecast, identifying any late receipts and quantifying exposure to shipments.

• Processed all allocation changes in Coach Planning System (CPS) / Arthur, ensuring data integrity.

Education

Bachelor's degree - Business Management

Syracuse University
Syracuse, NY
05.2006

Skills

  • Call center experience
  • Microsoft PowerPoint
  • Operations management
  • Managing business operations teams - Largest business operations team managed (1-5 members)
  • Market expansion
  • Inventory control
  • Developing strategic business plans - Strategic business plans developed (More than 10 plans)
  • Operations manager experience
  • Microsoft Access
  • Microsoft Outlook
  • Business operations - Business operations experience (6-10 years)
  • Customer satisfaction improvement
  • Customer service
  • Microsoft Excel
  • Transportation management
  • Supervising experience
  • Payroll
  • Microsoft Office
  • Expanding product portfolios in a business operations role - Largest product portfolio expansion achieved in a business operations role (More than 20 products)
  • Conflict resolution
  • Management
  • Google Docs
  • Basic math
  • Presentation software
  • Computer skills
  • Sales
  • Attention to detail
  • English
  • E-commerce
  • Efficiency improvement
  • Google Meet
  • Strategic planning
  • Organizational skills
  • Administrative experience
  • Business development
  • Account management
  • Contracts
  • QuickBooks
  • Retail management
  • Google Workspace
  • Vendor relationship management
  • Executive administrative support
  • Google Sheets
  • Vendor management
  • Change management
  • B2B sales
  • Word processing
  • POS systems
  • Budgeting
  • Accounts payable
  • Office experience
  • Bookkeeping
  • Improving operational efficiency - Operational efficiency improved (21-30%)
  • Time management
  • Office management
  • Microsoft Word

Certification

Driver's License

Languages

English

Awards

Won the 2017 Lew Frankfort Excellence award

Timeline

Freelance Store Manager

Teggy French
09.2022 - 05.2024

Business Operations and Office Manager

Precision Innovations NY, Inc
06.2020 - Current

Operations Manager/Inventory and Allocations

Coach
07.2012 - 08.2018

Senior Allocations Analyst

Coach
09.2008 - 06.2012

Bachelor's degree - Business Management

Syracuse University
Jennifer Dean