Summary
Overview
Work History
Education
Skills
Timeline
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JENNIFER DEBONE

Sunnyvale,CA

Summary

  • Multi-task oriented, determined, flexible team player with experience in:
  • MS Word, Excel, Outlook
  • Customer Service, Inside Sales
  • CRM Systems-Salesforce, SAP, Siebel, Oracle

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

22
22
years of professional experience

Work History

Sales Account Executive

SuperMicro
03.2019 - 11.2025
  • Leveraged CRM to collect, organize, and manage sales data and customer information.
  • Increased sales revenue by establishing and nurturing long-term client relationships.
  • Managed complex sales cycles involving multiple stakeholders while keeping all parties informed and engaged throughout the process.
  • Collaborated with cross-functional teams to develop tailored solutions for clients, ensuring their needs were met and promoting long-term partnerships.
  • Coordinated with sales support teams to ensure prompt delivery of orders and resolution of any outstanding issues affecting key accounts.

Backlog Analyst/Receiving Team Lead/Quality Control

JIT Transportation
02.2017 - 05.2018
  • Daily prepared and presented operations reports to the team including, root cause analysis of all issues and preventative actions
  • Worked closely with the operations director and account management team to implement and update efficient procedures to handle material
  • Lead the receiving team to receive all inbound within KPI
  • Assisted in running quarterly physical inventory
  • Trained and retrained team associates and documented all training efforts
  • Created new SOPs and updated existing SOPs

Inside Sales

Advantech Corp
02.2014 - 04.2016
  • Successfully bring in an average 15 qualified sales opportunities per month
  • Work closely with all internal teams to better service the customer
  • Averaged 80-100 outbound calls per day to existing inactive customers
  • Document daily activities in CRM Systems and used SAP to check availability and to track orders
  • Created pivot tables and reports in Excel to show SDR metrics

Inside Sales

Repcor
04.2012 - 04.2013
  • Averaged between 50-60 outbound and inbound calls to assist customers with their request
  • Create formal job quotes
  • Enter orders and follow up with customers including tracking information and shipping delays
  • Implemented effective time management strategies, allowing for efficient prioritization of tasks and responsibilities as an Inside Sales Account Executive.

Administrative Assistant/Inside Sales

Preferred Sales Inc.
09.2003 - 06.2011
  • Maintained a solid relationship with customers by serving as the liaison between Preferred Sales Inc., their customers and vendors
  • Created spreadsheets and produced letters/announcements to clientele
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Education

Behavioral Science

Ohlone College
Fremont, CA
01.2004

Skills

  • CRM proficiency
  • Sales reporting
  • Order processing
  • Account management
  • Teamwork and collaboration
  • Multitasking
  • Problem-solving abilities
  • Organized and efficient

Timeline

Sales Account Executive

SuperMicro
03.2019 - 11.2025

Backlog Analyst/Receiving Team Lead/Quality Control

JIT Transportation
02.2017 - 05.2018

Inside Sales

Advantech Corp
02.2014 - 04.2016

Inside Sales

Repcor
04.2012 - 04.2013

Administrative Assistant/Inside Sales

Preferred Sales Inc.
09.2003 - 06.2011

Behavioral Science

Ohlone College

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JENNIFER DEBONE