Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Certification
Timeline
Jennifer Decker

Jennifer Decker

Executive Assistant
Fremont,CA

Summary

I am committed to providing unwavering support, strategic insight, and operational excellence to C-suite executives and leadership teams. Focused on optimizing organizational efficiency, fostering seamless communication, and navigating the complexities of high-level decision-making, my mission is to serve as an indispensable partner in achieving corporate objectives. With a proven track record of enhancing productivity and maintaining the highest standards of professionalism and discretion, I am dedicated to facilitating the success and growth of the executives and organizations I collaborate with. Dependable and quick-learning team player with effective communication and organization skills. Successfully manages high-volume workloads in rapidly changing environments.

Overview

18
18
years of professional experience
4
4
Certification

Work History

Sr. Executive Assistant to General Counsel and CCO

EarnIn
11.2021 - 04.2024
  • Maintains General Counsel and Chief Compliance Officer’s calendar; schedules complex appointments, and speaking engagements and coordinates meetings
  • Maintains a broad knowledge and understanding of the company’s operations, business objectives and enterprise relationships
  • Evaluates non-standard problems and uses judgment to develop appropriate solutions or procedures
  • Support executives by preparing slides, docs, spreadsheets, etc for high-level meetings
  • Plan, coordinate and provide detailed logistics for all Legal/Compliance/GR offsites using Slack for coordination
  • Educate new employees in a 1:1 half-day onboarding session to ensure a smooth candidate experience
  • Coordinate complex executive travel and hotel arrangements nationally and overseas
  • Manage Legal departments, invoices, contracts, work orders, background checks and NDA's for Business Partners and clients
  • Coordinate and manage committee meetings and logistics, schedule conference calls, and prepare meeting materials including synthesizing information, analyzing data, presenting recommendations, taking meeting notes and following up on action items
  • Responsible for accounts and budgets; handle expense and reimbursement accounts
  • Bring remote offices together through Zoom activities for cohesiveness.

Office Manager / Executive Assistant

ITRenew
01.2018 - 03.2020
  • Managed office operations while scheduling appointments for 5 executives
  • Served as direct contact and support to the Board of Directors at all times
  • Conducted employee onboarding/offboarding activities and exit interviews utilizing Webex
  • Managed relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time
  • Recommended, organized and arranged group events, including all virtual exec staff team meeting needs
  • Assisted in supporting the remote offices to ensure a consistent work/facility environment
  • Organized and coordinated departmental onsite and offsite meetings, holiday parties, quarterly Q&A meetings, Board meetings/dinners and team-building outings
  • Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office
  • Worked with department heads to stay current on needs and offer high-level support for day-to-day operations
  • Sourced vendors for special project needs and negotiated contracts
  • Compared vendor prices and negotiated for optimal savings
  • Organized international and domestic travel arrangements for up to 12 staff members, including all transportation and hotel stays.

Office Manager / Talent Management Specialist

Artech Information Systems
01.2015 - 01.2018
  • Managed schedules, organize office functions and oversee daily operations of office with 11 employees
  • Slashed office expenditures by $5K by negotiating for cheaper supply contracts, implementing inventory control and standardizing ordering procedures
  • Served as go-to person regarding any administrative and operational-related functions
  • Helped drive a 10% increase in customer satisfaction (as measured by ongoing customer surveys)
  • Developed and implemented orientation and onboarding programs for new hires
  • Helped build the Artech brand in recruitment, advertising, social media and networking events
  • Ensured that recruiting and hiring practices are compliant with all applicable local, state and federal employment laws
  • Handled day-to-day running of the Fremont office, ensuring high levels of productivity and progression.

Office Manager / Scheduler

Sierra Pacific Industries
01.2014 - 01.2015
  • Managed office operations to ensure efficiency and productivity and cohesiveness
  • Managed staff, worker’s compensation insurance and legals for current employees
  • Designed company forms including payroll and personal leave forms
  • Assisted with recruitment: write job ads, culled applicants and interviewed candidates
  • Scheduled and coordinated delivery for over $500,000.00 of windows and doors per week
  • Planned, scheduled and approved sales orders based on accuracy, material and capacity availability
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
  • Arranged corporate and office conferences for company employees and guests
  • Managed office operations while scheduling appointments for 3 department managers
  • Sourced vendors for special project needs and negotiated contracts.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Managed office operations while scheduling appointments for department managers.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.

Office Manager

Stanford Carpets
01.2013 - 01.2014
  • Managed accounts Payable/Receivable and expense-control procedures, including bank and account reconciliation, cash receipts, disbursements, finance charges, billings, invoicing, purchase order and inventory verification, chargeback, rebates and preparation of daily bank deposits
  • Coordinated company events and activities including lunches, team building, birthday celebrations and after-work parties
  • Implemented company policies and ensured employee compliance
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.

Server/Trainer

Paul Martin's
01.2012 - 01.2014
  • Assisted guests in order selection by suggesting specific menu items based on ingredients, customers preferences and meal preparation
  • Generated top sales in wine by providing education and food-pairing suggestions
  • Coordinated with kitchen staff, bar and porters to ensure timely and accurate preparation, coursing and delivery
  • Elevated guest satisfaction by investigating and resolving complaints
  • Trained new team members on restaurant procedures, menu items and performance strategies.

Executive Assistant

Camstar
01.2006 - 12.2011
  • Provided executive-level administrative support to the Chief Technical Officer / Vice President of Research & Development
  • Coordinated projects and all company events exercising ability to improvise, improve procedures and meet demanding deadlines
  • Provided document management to corporate employees in areas of corporate presentations, organizational charts, quarterly goal charts, financial spreadsheets, correspondence, merged mailings and unique special projects
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors and executive vice president
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations
  • Promoted team productivity by keeping supplies organized and well-stocked
  • Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams
  • Developed and maintained automated alert system for upcoming deadlines on incoming requests and events
  • Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.

Education

Bachelor of Science - Health Science

California State University, Chico, Chico, CA

Skills

  • Process improvement strategies
  • Calendar Management Proficiency
  • Meticulous attention to detail
  • High-level confidentiality
  • Executive Support Expertise
  • Human resources knowledge
  • Effective problem solving
  • Strong Organizational Abilities
  • Adaptable to change
  • Expert Time Management
  • Event Planning Expertise
  • Conflict resolution techniques
  • Resourceful Vendor Relations
  • Research and analysis abilities
  • Budget Management Experience
  • Proactive Decision Making
  • Invoice Processing
  • Payroll
  • Project Planning
  • Business Administration
  • Travel Coordination
  • Conference planning
  • Document Preparation
  • Process Improvements
  • Schedule & calendar planning
  • Office Administration
  • Strong Problem Solver
  • Excel spreadsheets
  • Strategic Planning
  • Executive Support
  • Advanced MS Office Suite & G-Suite
  • Project Management
  • Conflict Management
  • Report Analysis
  • Spreadsheet tracking
  • Expense Reporting
  • Travel Arrangements & Detailed Itineraries
  • Legal administrative support

Accomplishments

  • Certified Scrum Master
  • Sourced, negotiated and secured business supply contracts, resulting in $155,000 in annual savings.
  • Certified Professional in Human Resources (in progress)
  • Certified Associate in Project Management (in progress)
  • Licensed Travel Agent.
  • Year-round sports coach for Special Olympics.

Personal Information

Title: CSM

Certification

Certified Scrum Master

Licensed Travel Agent

Executive Assistant Bootcamp Certificate

The Executive Assistants' Masterclass Certificate

Microsoft Masterclass for Administrative Professionals Certificate

Timeline

Sr. Executive Assistant to General Counsel and CCO - EarnIn
11.2021 - 04.2024
Office Manager / Executive Assistant - ITRenew
01.2018 - 03.2020
Office Manager / Talent Management Specialist - Artech Information Systems
01.2015 - 01.2018
Office Manager / Scheduler - Sierra Pacific Industries
01.2014 - 01.2015
Office Manager - Stanford Carpets
01.2013 - 01.2014
Server/Trainer - Paul Martin's
01.2012 - 01.2014
Executive Assistant - Camstar
01.2006 - 12.2011
California State University, Chico - Bachelor of Science, Health Science
Jennifer DeckerExecutive Assistant