Open To Work
Jennifer Decoster
Florence,SC
Work Preference
Summary
Detail-oriented professional with over 10 years in management, customer service, and administrative support. Expertise in multitasking, communication, scheduling, and team coordination. Quickly adapts to new software and remote environments, aiming to enhance operational efficiency in a work-from-home administrative role.
Overview
19
19
years of professional experience
Work History
Lead Supervisor
ABM Industries
Florence, SC
06.2026 - Current
- Supervised daily operations and maintained workflow efficiency across multiple teams.
- Trained and mentored staff on safety protocols and operational procedures.
- Coordinated scheduling and assignment of tasks to optimize resource allocation.
Janitorial Worker
Francis Marion University
Florence, USA
02.2024 - Current
- Maintained cleanliness and organization in university facilities to support a welcoming environment
- Conducted routine maintenance tasks to ensure building functionality and ensure safety and sanitation standards
- Maintained cleanliness in academic buildings and common areas throughout the campus.
- Operated floor cleaning machines for efficient maintenance of large surfaces.
- Replenished supplies in restrooms and break rooms for staff and student convenience.
Assistant Manager
Taco Bell
Florence, USA
12.2015 - 01.2024
- Supervised daily operations and coordinated team activities to enhance service delivery
- Handled scheduling, managed cash flow, and maintained inventory accuracy
- Trained new employees and provided ongoing support to ensure high standards of customer service
Shift Manager
Wendy's
Florence, USA
03.2014 - 11.2015
- Oversaw shift operations, coordinated employee scheduling, and managed cash handling to ensure smooth operations
- Addressed customer concerns and upheld service standards to enhance customer satisfaction
- Supervised team members during peak hours to ensure efficient service delivery.
- Trained new employees on operational procedures and customer service standards.
- Managed inventory levels and restocked supplies to maintain optimal operational flow.
Housekeeping Supervisor / Laundry Attendant
Ramada Inn Hotel
Florence, USA
07.2011 - 12.2013
- Managed cleaning staff, inspected rooms for cleanliness, and coordinated laundry operations to ensure high standards
- Coached team members on best practices and procedures and maintained quality control
- Supervised daily housekeeping operations to maintain hotel cleanliness and guest satisfaction.
- Trained and mentored housekeeping staff on cleaning procedures and safety protocols.
- Inspected guest rooms and public areas for cleanliness and adherence to standards.
Desk Clerk
Motel 6 / Studio 6
Florence, USA
07.2007 - 07.2010
- Managed guest check-ins and reservations to ensure smooth front desk operations
- Delivered customer service and administrative support to enhance guest experience
- Greeted guests and provided check-in assistance at Motel 6 locations.
- Managed reservations and maintained accurate room availability records daily.
- Handled guest inquiries and resolved issues efficiently and courteously.
Education
High School Diploma -
Wilson High School
Florence, SCSkills
- Supervisory experience
- Team leadership
- Operational management
- Training experience
- Customer service
- Scheduling
- Time management
- Remote collaboration tools
- Data analysis
- Inventory control
- Record keeping
- Data entry
- Microsoft Office
- Communication
- Administrative support
Additional Information
Former housekeeping supervisor; adaptable, dependable, and experienced in managing multiple priorities. Comfortable with independent remote work and fast-paced environments.
Open To Remote
True
Cover Letter
Dear Hiring Manager,
I am writing to express my interest in a remote administrative position within your organization. With over a decade of experience in management, customer service, and office support, I bring strong organizational and communication skills that align perfectly with the needs of a virtual administrative role.
Throughout my career, I have managed scheduling, customer relations, data entry, and team coordination. My background in supervisory roles has strengthened my ability to handle multiple priorities efficiently while maintaining accuracy and professionalism. I am highly comfortable working independently, using online communication tools, and learning new systems quickly.
I am confident that my dedication, dependability, and adaptability would make me a valuable addition to your remote team. I would appreciate the opportunity to contribute my skills and discuss how I can support your organization's goals.
Thank you for your time and consideration.
Sincerely,
Jennifer Decoster
Timeline
Lead Supervisor
ABM Industries
06.2026 - Current
Janitorial Worker
Francis Marion University
02.2024 - Current
Assistant Manager
Taco Bell
12.2015 - 01.2024
Shift Manager
Wendy's
03.2014 - 11.2015
Housekeeping Supervisor / Laundry Attendant
Ramada Inn Hotel
07.2011 - 12.2013
Desk Clerk
Motel 6 / Studio 6
07.2007 - 07.2010
High School Diploma -
Wilson High School