Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Dedo

San Antonio

Summary

Organized and dependable professional with excellent time management and problem-solving skills. Known for reliability and adaptability with the willingness to take on added responsibilities to meet team goals. Successful at managing multiple priorities with a positive attitude. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Office Manager

All About Fence & Repair LLC
05.2024 - Current

*Answer and return phone calls and emails

*Make copies and file paperwork in appropriate files

*Data entry

*Prepare and file paperwork for yearly taxes

*Handle customer complaints and concerns

*Schedule appointments

*Run, measure, and prepare estimates for customers

*Supervise and work beside crew on jobsite and ensure proper procedure is followed

*Pick up/receive payments when jobs are complete

Package Center Supervisor

UPS
08.2018 - 04.2024

*Print daily Call Tags and file in driver's pouches

*Print Driver Follow Ups, file in driver's pouches, and close out when returned with signatures

*Print and file daily reports

*Assign On Call Air pick ups as needed

*Process delivery change requests

*Send daily safety messages

*Manage closures

*Track packages

*Answer phone

*Handle customer concerns and complaints

*Facilitated clear communication between team members, ensuring smooth operations and timely deliveries.

Office Manager

All About Fence & Repair
01.2007 - 08.2018

*Answer and return phone calls and emails

*Make copies and file paperwork in appropriate files

*Data entry

*Prepare and file paperwork for yearly taxes

*Handle customer complaints and concerns

*Schedule appointments

*Run, measure, and prepare estimates for customers

*Supervise and work beside crew on jobsite and ensure proper procedure is followed

*Pick up/receive payments when jobs are complete

Treasurer Volunteer

East Terrell Hills Elementary PTA
12.2015 - 06.2017

*Kept and filed all documents related to the money and bank accounts

*Reconciled bank statements and receipts from former treasurer

*Found fraud and money due on accounts

*Make/write checks for all accounts due

*Prepared monthly treasurer reports with itemized statements of profits/losses for allocated accounts

*Prepare and pay quarterly tax reports

*File IRS Tax Returns

*Maintain all paperwork related to the bank and accounts payable

Volunteer Coordinator

East Terrell Hills Elementary PTA
08.2014 - 06.2015

*Recruit Volunteers for events/projects when needed

*Maintain current list of volunteers and contact information

*Prepare and fill time slots with volunteers for each event

*Oversee volunteer check-in booth

*Provided incentives and recognized volunteers for their time

*Recruited PTA members to fill PTA Board openings

Education

GED -

San Antonio College
San Antonio, TX
01-1989

Skills

    *Excellent Customer Service

    *Great Work Ethic

    *Team Management

    *Organizational skills

    *Complex Problem Solving

    *Communication Skills

    *Office Administration

    *Data Entry

Certification

  • Leadership Fundamentals and 40+ other courses - 2018-2024

Timeline

Office Manager

All About Fence & Repair LLC
05.2024 - Current

Package Center Supervisor

UPS
08.2018 - 04.2024

Treasurer Volunteer

East Terrell Hills Elementary PTA
12.2015 - 06.2017

Volunteer Coordinator

East Terrell Hills Elementary PTA
08.2014 - 06.2015

Office Manager

All About Fence & Repair
01.2007 - 08.2018

GED -

San Antonio College