Jennifer Deehan
Yulee
Summary
Professional billing expert with strong expertise in financial analysis, invoicing, and account reconciliation. Proven track record in optimizing billing processes and resolving discrepancies efficiently. Known for collaborative teamwork, adaptability, and achieving organizational goals. Skilled in medical coding, insurance claims, and ERP systems.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Scheduler/Billing Specialist/Front Desk Coordinator
Amelia Island Surgery Center
09.2022 - Current
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
- Negotiated with insurance companies to resolve disputed claims, securing rightful payments.
- Managed monthly billing cycles to ensure timely issuance of invoices and statements.
- Collaborated with healthcare team to ensure billing codes were accurately applied, optimizing reimbursement from insurance companies.
Administrative Assistant
Galphin Real Estate/ GCAM
02.2020 - 09.2022
- Paying invoices
- Entering HOA dues and rental payments
- Answering phones
- Payroll
- Preparing meetings on and off site
- Preparing and sending violation letters
- Sending out monthly statements
- House inspections
- Managed day-to-day operations of Properties, HOA dues, Payroll
- Handled phones and faxes
- Responded to emails/faxes
- Worked with Microsoft Word and Office also Excel
- Handling unsatisfied clients/homeowners
- Coordinated accounts receivable and reports
- Input invoices into Quickbooks
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Office Manager
Alliance Internal Medicine
07.2015 - 01.2020
- Office manager position, also worked check in and check out when needed
- Maintained and supervised office operations
- Communicated with clients
- Supervised office staff
- Supported and trained staff
- Managed payroll
- Maintained office efficiency by organizing operations and procedures
- Processed billing, collections, and orders on a daily basis
- Maintained office supply inventory
- Fulfilled clerical activities
- Processed daily transactions
- Greeted visitors
- Handled all financials
- Prepared payroll
- Collected payments
- Handled direct administrative issues
- Supported and trained staff
- Worked with Microsoft Word and Excel
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Office Manager/Front Desk Medical Receptionist
Coastal Spine and Pain Center
06.2011 - 01.2015
- Front Desk Receptionist
- Check In/Out Patients(90-140 per day)
- Glucose testing
- CPR Certified
- Assisted with Procedures(Epidurals, Spine Injections, RFA's)
- Processed urine and blood specimens
- Verified Insurance/Co-pays
- Call in and verify Prescriptions
- MRI's, X-Ray's, Ultrasound
- Knowledgeable with correct DX codes for all lab tests
- Dispensed LSO (Back, knee, wrist braces)
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Checked patient insurance, demographic, and health history to keep information current.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Assisted with insurance verification tasks, expediting the billing process for both patients and providers.
Education
Certification - Aesthetics
FSCJ
Jacksonville, FL08.2018
Certification - Medical Assisting/Phlebotomy
North Florida Medical Institute
Jacksonville, FLCertification - Medical Assisting and Certified Phlebotomist
Sanford Brown Institute
Jacksonville, FL06.2015
Skills
- Accounts Payable
- Billing
- Data Entry
- Microsoft Excel
- Payroll
- Quickbooks
- Receptionist
- Scheduling
- Phlebotomy
- Venipuncture
- EMR Systems
- Patient Care
- Experience Administering Injections
- Laboratory Experience
- Medical Office Experience
- Medical Records
- Computer skills
- Data entry
- Strong work ethic
- Effective multitasking
- Schedule management
- Medical terminology
- Patient scheduling
- Insurance verification
- Account management
- Medical billing
- Patient registration
- Materials management
Certification
- Certified Phlebotomist January 2010 to Present
- Certified Esthetician August 2018 to August 2020
- Certified Medical Assistant (AAMA) January 2006 to Present
Timeline
Scheduler/Billing Specialist/Front Desk Coordinator
Amelia Island Surgery Center
09.2022 - Current
Administrative Assistant
Galphin Real Estate/ GCAM
02.2020 - 09.2022
Office Manager
Alliance Internal Medicine
07.2015 - 01.2020
Office Manager/Front Desk Medical Receptionist
Coastal Spine and Pain Center
06.2011 - 01.2015
Certification - Medical Assisting/Phlebotomy
North Florida Medical Institute
Certification - Medical Assisting and Certified Phlebotomist
Sanford Brown Institute
Certification - Aesthetics
FSCJ
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