Jennifer De Faria
Hillside
Summary
Experienced Banquet Captain with a strong track record of delivering exceptional dining and event experiences in the industry. Recognized for assessing client needs and effectively utilizing knowledge and network to overcome obstacles, ensuring seamless and memorable events. Committed to providing top-notch service and exceeding customer expectations, consistently striving to create unforgettable moments for guests.
Overview
13
13
years of professional experience
Work History
Catering Supervisor
Levy
08.2024 - Current
- Streamlined catering operations by implementing efficient processes for food preparation, service, and cleanup.
- Managed a team of catering staff members, ensuring proper training and adherence to company standards for quality service.
- Ensured timely setup and breakdown of event spaces while adhering to all safety protocols.
- Enhanced client satisfaction by providing exceptional catering services for various events, including corporate meetings and weddings.
Banquet Captain
Kempersports
02.2020 - 05.2024
- Coordinated unique events, driving higher customer participation and revenue growth.
- Facilitate collaboration with venue staff for smooth event execution.
- Oversee food preparation, delivery, and quality to ensure satisfaction.
- Organized the arrangement of necessary furniture and tools for functions.
- Develop tailored event packages for business dinners, club meetings, weddings, and charity events.
Lead Bartender
Chili's Bar and Grill
06.2017 - 03.2020
- Processed transactions using cash register and POS system.
- Oversaw bar operations, including cocktail design and menu development.
- Managed and replenished inventory of bar products, alcohol, soft drinks and supplies to enhance sales.
- Trained bar staff in precision pouring techniques to minimize waste.
Lead Server Trainer
Applesbee’s
05.2012 - 06.2017
- Educated waiters on menu, memorization strategies and how to convey information clearly
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales
- Instructed new staff members on food handling procedures and service techniques
- Evaluated client processes, employee performance and training progress to determine additional training needs
Education
High School Diploma -
Hillside High School
06.2007
Skills
- Payment Processing
- Verbal and Written Communication
- Team Player
- Time Management
- Bilingual in Spanish
- Staff Training and Development
- Sanitation standards
- Staff leadership
Timeline
Catering Supervisor
Levy
08.2024 - Current
Banquet Captain
Kempersports
02.2020 - 05.2024
Lead Bartender
Chili's Bar and Grill
06.2017 - 03.2020
Lead Server Trainer
Applesbee’s
05.2012 - 06.2017
High School Diploma -
Hillside High School
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