Jennifer Dejesus
Orlando,United States
Summary
Detail-orientated adept at making critical decisions, managing deadlines and conducting team reviews. With expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvements. Responsible, Passionate about delivering outstanding quality and service.
Overview
17
17
years of professional experience
Work History
Prep Cook
Marlows Tavern
Orlando, FL
01.2022 - Current
- Prepared ingredients for daily menu items, ensuring freshness and quality standards.
- Operated kitchen equipment efficiently, maintaining a clean and organized workspace.
- Assisted in inventory management, tracking stock levels and minimizing waste.
- Collaborated with chefs to execute seasonal specials, enhancing menu offerings.
- Mentored junior kitchen staff on food preparation techniques and safety protocols.
- Ensured compliance with health regulations, conducting regular cleanliness checks in prep area.
- Developed new recipes in collaboration with culinary team, contributing to innovative dining experiences.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Trained and supervised cooking staff to expertly meet daily needs.
Merchandise Reconciliation Associate
Walmart
Orlando, United States
05.2014 - 06.2020
- Identified issues, analysed information and provided solutions to problems.
- Inspected products and services to comply with quality standards.
- Built and maintained courteous and effective working relationships.
- Troubleshot problems and diagnosed system faults.
- Thrived in fast-paced environment with energy and enthusiasm.
- Supervised work of contracted employees to deliver work on schedule.
- Handled customer concerns and escalated major issues to supervisor.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
Retail Department Manager
Walmart
Orlando, United States
07.2019 - 05.2020
- Closely monitored team performance, identifying improvements and managing change.
- Dealt with customer complaints confidently and politely, resolving issues with appropriate solutions.
- Increased revenue by monitoring market trends, competitor activity and identifying growth opportunities.
- Used effective leadership skills and explicit instruction to motivate teams to finish tasks on time and to high-quality standards.
cashier
Wendys
Orlando, United States
02.2009 - 05.2014
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Maintained clean, tidy and organized checkout areas.
- Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
- Trained new team members in cash register operation, stock procedures and customer service.
- Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
Education
High School Diploma -
Proctor High School
Utica, New York2008
Skills
- Merchandise ordering
- Reconciliation
- Store merchandise stocking
- Month-end reconciliations
- Invoice reconciliation
- Order processing
- Team leadership
- Rules and regulations
- Departmental activities
- Supply and inventory management
- Problem-solving
- Invoicing
References
Jessica Odell- 407-223-0215
Stephanie Lopez- (610) 787-3231
Elizabeth Maldonado- +1 (407) 234-3550
Robert Steiger- 407-551-5160
Timeline
Prep Cook
Marlows Tavern
01.2022 - Current
Retail Department Manager
Walmart
07.2019 - 05.2020
Merchandise Reconciliation Associate
Walmart
05.2014 - 06.2020
cashier
Wendys
02.2009 - 05.2014
High School Diploma -
Proctor High School