Jennifer DeLaCruz-Tarrant
Tampa,Florida
Summary
Dedicated professional with a background in aircraft maintenance and customer service. Skilled in mentoring new technicians and fostering teamwork and problem-solving in fast-paced environments.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Aircraft Maintenance Technician
Air Force
Tampa FL
02.2024 - Current
- Conducted thorough inspections of aircraft systems to ensure operational readiness and compliance with safety standards.
- Performed routine maintenance and repairs on various military aircraft, enhancing reliability and performance.
- Diagnosed mechanical issues using specialized tools and technical manuals, improving troubleshooting efficiency.
- Assisted in training new technicians, sharing knowledge and expertise to ensure high-quality workmanship.
- Increased operational readiness of aircraft fleet through timely completion of scheduled maintenance tasks.
- Recorded maintenance actions in aircraft logbooks.
Fulfillment Expert
Target
Atlanta, GA
05.2022 - 01.2024
- Executed efficient order fulfillment processes to enhance customer satisfaction and timely delivery.
- Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to deliver quality results.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Facilitated strong communication between the fulfillment department and other company departments, ensuring seamless collaboration in support of overall business objectives.
- Troubleshot issues related to order processing or shipping, promptly resolving problems to minimize delays or negative customer experiences.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Sales Associate
American Eagle Outfitters, Inc
Atlanta, GA
06.2021 - 05.2022
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Processed transactions accurately using point-of-sale system, ensuring efficient checkout procedures.
- Maintained organized merchandise displays, contributing to a visually appealing store environment.
- Collaborated with team members to achieve sales goals and maintain high standards of customer satisfaction.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Cross Keys High School
Atlanta, GA05-2023
Bachelors in Interdisciplinary Studies -
Georgia State University
Atlanta, GAAssociate of Arts - Health Sciences
St. Petersburg College
Clearwater, FL08-2030
Skills
- Aircraft inspections
- Reading technical manuals
- Preventive Maintenance
- Quality control
- Inventory management
- Rapid adaptation
- Customer service
- Order fulfillment
- Exceptional time management skills
- Critical thinking
- Mentoring and training
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Aircraft Maintenance Technician
Air Force
02.2024 - Current
Fulfillment Expert
Target
05.2022 - 01.2024
Sales Associate
American Eagle Outfitters, Inc
06.2021 - 05.2022
Bachelors in Interdisciplinary Studies -
Georgia State University
High School Diploma -
Cross Keys High School
Associate of Arts - Health Sciences
St. Petersburg College