Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer De La Fuente - Hear

El Paso,TX

Summary

I am an ambitious and driven individual who is eager to expand my knowledge, develop new skills, and take on meaningful challenges. I take immense pride in being hardworking, reliable, and trustworthy, consistently maintaining focus and professionalism in all tasks I undertake. My dedication to continuous learning motivates me to seek opportunities that contribute to both personal and professional growth, ensuring that I am always improving and evolving in my abilities. With a strong sense of responsibility and a commitment to excellence, I bring a dependable work ethic to every role I fill. I thrive in environments where attention to detail, collaboration, and dedication are valued. My goal is to contribute meaningfully to the success of any team I join while honing my skills to achieve long-term success. By embracing challenges and striving to learn something new every day, I aim to make a positive and lasting impact in everything I do.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

Walmart
08.2019 - 11.2021
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Resolved customer complaints, leading to noticeable improvement in customer satisfaction ratings.
  • Managed cash drawer and financial transactions to maintain accurate store accounts.

Cashier

Burger King
02.2019 - 08.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Accurately handled cash register transactions while providing excellent customer service.
  • Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.

Education

High School Diploma -

Betty H Fairfax
Laveen, AZ
05-2018

Bachelor of Science - Justice Studies

Grand Canyon University
Phoenix, AZ
10-2024

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Time management
  • Strong work ethic
  • Team player mentality
  • Upselling strategies
  • Patience and empathy
  • Team collaboration

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Cashier

Walmart
08.2019 - 11.2021

Cashier

Burger King
02.2019 - 08.2019

High School Diploma -

Betty H Fairfax

Bachelor of Science - Justice Studies

Grand Canyon University
Jennifer De La Fuente - Hear