Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Jennifer Deleg

Pleasantville,NY

Summary

Dynamic Shift Supervisor at CVS Pharmacy with a proven track record in team management and customer service. Skilled in problem-solving and office organization, I effectively delegated tasks and resolved customer complaints, enhancing operational efficiency and boosting sales. Committed to fostering a positive workplace while ensuring high-quality service delivery.

Overview

3
3
years of professional experience

Work History

Shift Supervisor

CVS Pharmacy
Thornwood, NY
04.2024 - Current
  • Handled emergencies with composure and according to company guidelines.
  • Patrolled work areas to inspect operations, identify concerns, and implement corrective actions.
  • Checked orders for quality and completeness.
  • Educated customers about offerings, promotions, and pricing to boost sales.
  • Delegated tasks to multiple employees, while maintaining an efficient workplace.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Coordinated shift workers for inventory receiving, auditing, and restocking.
  • Resolved customer complaints and reported issues to senior management.

Secretary

Rock Realty
Queens , NY
08.2022 - 04.2024
  • Reviewed invoices for accuracy before submitting them for payment processing.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Assisted realtors with private viewings, enabling clients to see available properties.
  • Monitored emails for inquiries from potential buyers or renters.
  • Handled incoming calls and correspondence related to real estate inquiries.
  • Collected feedback from clients after completing a transaction for quality assurance purposes.
  • Pleasantly welcomed visitors, answered phone calls, and maintained the front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.

Child Care Helper

Every Little Step II
Queens , NY
07.2022 - 08.2022
  • Maintained organized and clean classroom and play areas.
  • Read aloud and played alphabet games to encourage early literacy.
  • Administered basic first aid if needed due to minor injuries or illnesses experienced by the kids.
  • Introduced learning activities and imaginative play to teach children to explore.
  • Prepared bottles for infants and changed diapers when necessary.
  • Demonstrated good listening skills when interacting with parents about their child's needs or concerns.
  • Instructed children in eating, resting and restroom habits.
  • Instructed children on hygiene habits such as hand washing and brushing teeth.
  • Attended to lunch periods to help children open food packages and monitor activities

Intern

CTE Global
Manhattan, NY
03.2022 - 06.2022
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Helped maintain applicant tracking systems and recruiting metrics.
  • Assisted with event planning, support and execution of virtual and in-person engagements.
  • Maintained positive working relationship with fellow staff and management.

Intern

LTW Designworks
Manhattan, NY
01.2022 - 03.2022
  • Created plans to propose solutions to problems related to efficiency, costs, or profits.
  • Assisted with event planning, support and execution of virtual and in-person engagements.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Identified needs of customers promptly and efficiently.

Education

High School Diploma -

High School For Law And Public Service
Manhattan, NY
06-2022

Skills

  • Customer service
  • Team management
  • Office organization
  • Time management
  • Problem solving
  • Data entry
  • Research
  • Communication
  • Decision-making
  • Friendly, positive attitude
  • Excellent communication
  • Written communication
  • Attention to detail
  • Critical thinking
  • Office administration
  • Document management
  • Email correspondence
  • Task delegation
  • Team coordination
  • Appointment scheduling
  • Document preparation
  • Supply restocking
  • Mail distribution
  • Child care
  • Learning activities
  • Early childhood development
  • Infant and toddler care
  • Nutritional meal preparation
  • Reading and storytelling
  • Homework assistance
  • Screen time rules
  • Creative problem solving

Languages

English
Full Professional
Spanish
Full Professional

Accomplishments

  • National Honor Society
  • The City College of New York STEM

Timeline

Shift Supervisor

CVS Pharmacy
04.2024 - Current

Secretary

Rock Realty
08.2022 - 04.2024

Child Care Helper

Every Little Step II
07.2022 - 08.2022

Intern

CTE Global
03.2022 - 06.2022

Intern

LTW Designworks
01.2022 - 03.2022

High School Diploma -

High School For Law And Public Service

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Jennifer Deleg