Jennifer Delgado
Compton,CA
Summary
Dynamic and organized Receptionist Administrator with proven expertise at Hawthorne Dental Care in managing multi-line phone operations and appointment scheduling. Recognized for delivering exceptional customer service and maintaining a welcoming environment, ensuring a positive first impression for all visitors. Adept at multitasking and efficiently handling inquiries and complaints.
Overview
11
11
years of professional experience
Work History
Receptionist Administrator
Hawthorne Dental Care
Lawndale, CA
08.2018 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Appointment Scheduling
- Insurance verification
- Coordinated billing for Medical and orthodontic procedures
Front Desk Receptionist
United Family Dental Group
Los Angeles, CA
11.2014 - 08.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
High School Diploma -
John C Fremont High School
Los Angeles, CASkills
- Reception management
- File organization
- Multi-line phone operation
- Appointment setting
- Payment collection
- Appointment scheduling
- Multitasking and organization
- Phone and email etiquette
Languages
Spanish
Native or Bilingual
Timeline
Receptionist Administrator
Hawthorne Dental Care
08.2018 - Current
Front Desk Receptionist
United Family Dental Group
11.2014 - 08.2017
High School Diploma -
John C Fremont High School