Jennifer Del Giudice

Work History

Payroll Manager North America

Nandos Restaurant Group

10.2017 - 02.2024

Direct support to the Chief Financial Officer and Controller for North America.
Completed bi weekly payroll for North America (U.S and Canada) multi state and multi provinces from start to finish for thousands of employees for numerous store locations.
Managed a team, conducting daily meetings to build and maintain comradery, express concerns, share updates and daily task to successfully meet the needs of the Department.
Completed onboarding daily, working closely with the Human Resources Team, Area Directors and Store General Managers. Verifying I9 completion, identification authenticity and receipt confirmation of all company forms.
Managing and completing W2 and T4 submissions, ensuring quarterly filings are complete throughout the year.
Maintained employee confidence with secure handling of sensitive information during all stages of the payroll process.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Participated in system conversions offering support throughout the entire process.
Successfully transitioned from a manual to an electronic payment system for direct deposit enrollments, reducing paper waste within the organization.
Successfully transitioned to a full self service electronic system and pay card implementation.
Responded to employee inquiries to provide assistance with payroll-related questions.
Spearheaded efforts to reconcile historical payroll discrepancies, resulting in improved relationships with affected employees and restored trust in the system.
Prepared and filed accurate and timely payroll tax returns and other related reports to comply with tax laws and regulations.
Prepared and filed accurate and timely reporting for WSIB Ontario, WorkSafe British Columbia and WCB Alberta Workman's Comp.
Collaborated with HR team members for accurate data entry and recordkeeping, leading to more organized payroll processes.
Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
Established internal audit procedures to validate and improve accuracy of financial reporting.
Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Maintained General ledger coding and accuracy.
Provided expert guidance on tax compliance matters, mitigating potential risks associated with non-compliance penalties. Working closely to ensure Fair Workweek and Labor Standards were compliant along with Immigration and Customs Enforcement Agencies on demand requests.
Supported senior management in strategic planning by delivering accurate financial projections based on data-driven analysis.
Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
Collaborated with internal and external auditors during annual reviews, ensuring transparency and adherence to regulatory requirements.
Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
Reduced payroll errors by implementing a robust system to ensure accurate salary calculations and timely disbursements.
Trained and mentored junior payroll staff, fostering an environment of continuous learning and professional growth.
Developed and implemented payroll procedures and policies to determine compliance with regulations.
Coordinated new hire and termination processes to facilitate smooth operations.
Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
Collaborated cross-functionally with HR, IT, and other departments to streamline operations and ensure accuracy across all financial data inputs.
Developed and maintained relationships with outside vendors to acquire mutually beneficial contracts.
Processed payroll garnishments such as tax liens and child support. Working closely with outside vendors such as CSC.
Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Learned and adapted quickly to new technology and software applications.
Self-motivated, with a strong sense of personal responsibility.
Demonstrated strong organizational and time management skills while managing multiple projects.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Organized and detail-oriented with a strong work ethic.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Managed time efficiently in order to complete all tasks within deadlines.
Excellent communication skills, both verbal and written.
Adaptable and proficient in learning new concepts quickly and efficiently.
Paid attention to detail while completing assignments.
Identified issues, analyzed information and provided solutions to problems.
Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement.
Created and completed personnel action forms for hires, terminations, title changes and terminations.
Conducted regular audits of payroll data to identify discrepancies and ensure compliance with labor laws.
Provided training to managers on proper timesheet completion procedures, leading to fewer errors in submitted documentation.
Worked closely with human resources to resolve any employee disputes related to payroll or benefits administration in a timely manner.
Addressed complex payroll issues swiftly, maintaining confidentiality while keeping all parties informed as necessary throughout the resolution process.
Worked flexible hours across night, weekend, and holiday shifts.
Skilled at working independently and collaboratively in a team environment.
Gained strong leadership skills by managing projects from start to finish.
Ensured compliance with federal, state, and local tax regulations by maintaining updated knowledge of laws and guidelines.
Assisted employees with navigating online self-service portals for accessing paystubs, updating direct deposit information, and managing tax withholdings.
Collaborated with HR department to ensure accurate employee records, benefit deductions, and leave balances.

Senior Payroll Specialist

Safeway / C&S Grocers Now Known As Albertson's

02.2010 - 05.2017

Direct Support to Finance Director, General Manager and Operations Managers providing manually created reports containing data identifying staffing, volume, wage trends, labored hours, P&L budgets and injury status.
Maintained calendars, conferences, interdepartmental meetings and travel arrangements.
Maintained company credit card purchases and reconciliation.
Monitored and completed payroll, start to finish, for three local unions 630, 730 & 99 over multi state for over 5000 employees.
Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
Researched payroll discrepancies, contacted employees directly, providing seamless resolution and superb customer service.
Managed new hire profiles, job class moves, tax exemption changes, salary adjustments, FMLA, Workman's Comp, retirement and terminations.
Prepared pertinent information regarding union updates, corporate procedures, policy changes, job postings, schedule changes and yearly union bid boards.
Redesigned and maintained extensive filing system transferring essential information into electronic databases.
Researched and maintained updates, compliance and standard laws for multi state payroll.

Internal Audit Supervisor

Safeway / C&S Grocers Now Known As Albertson's

08.2007 - 02.2010

Direct support to the Loss Prevention Director providing manually created reports reflecting audit findings, shrink/damage percentages, asset accountability, theft, fraud and attendance.
Supervisor to (14) employees - (7) internal and (7) contracted employees.
Created and held daily meetings to build and maintain comradery, share concerns and review daily task list.
Compiled all audit findings between the contractor and internal employees to maintain accuracy and damages before product delivery.

Loss Prevention Administrator

Safeway / C&S Grocers Now Known As Albertson's

03.2002 - 08.2007

Direct support to the Loss Prevention Director and Human Resource Director.
Coordinated department events to enhance employee morale such as holiday parties, recognition ceremonies, and team outings.
Provided essential guidance to managers regarding employee relations matters such as performance improvement plans, disciplinary actions, and termination procedures.
Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Conducted regular audits of operational processes, identifying areas for improvement and implementing solutions accordingly.
Maintained database systems to track and analyze operational data.
Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Coordinated with human resources department to handle payroll and personnel databases.
Maintained personnel records and updated internal databases to support document management.
Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.

Summary

Overview

Work History

Payroll Manager North America

Senior Payroll Specialist

Internal Audit Supervisor

Loss Prevention Administrator

Education

Computer Science And Programming

Payroll Compliance Practitioner (PCP)

Certified Payroll Professional (CPP)

Registered Tax Return Preparer (RTRP)

High School Diploma -

Skills

Timeline

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