Jennifer Delp
San Antonio
Summary
Dynamic professional with extensive experience in operations management and staff development, notably at Wingstop and Pizza Patron. Proven track record in enhancing service quality and efficiency through effective training programs. Skilled in relationship building and business planning, consistently driving team performance and fostering a positive workplace culture.
Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.
Overview
2026
2026
years of professional experience
Work History
Teacher
Owlates Chidcare
07.2020 - 10.2025
- Collaborated with parents and staff to support children's developmental needs.
General Manager
Pizza Patrón
2018 - 2020
- Oversaw daily operations, ensuring adherence to company standards and procedures.
- Developed and implemented training programs for staff, enhancing service quality and efficiency.
- Managed inventory control systems, optimizing stock levels and reducing waste.
- Analyzed sales data to identify trends, driving adjustments in marketing strategies and promotions.
Area Manager
Wingstop
2003 - 2016
- Developed training programs to improve staff efficiency and service quality.
- Oversaw daily operations, ensuring adherence to health and safety standards.
- Mentored junior managers, fostering a culture of continuous improvement and accountability.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Transformed underperforming teams into productive, profitable teams.
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
Education
High School Diploma -
HM King High
Kingsville, TX01-2002
Skills
- Relationship building
- Staff management
- Operations management
- Relationship building and management
- Operations
- Staff training and development
- Staff scheduling
- Talent review
- Facility inspections
- Business development and planning
- Recruitment and hiring
- Lean manufacturing
- Order management
- Sales minded
- Customer service
- Training and coaching
- Leadership skills
- Multi-unit management
Timeline
Teacher
Owlates Chidcare
07.2020 - 10.2025
General Manager
Pizza Patrón
2018 - 2020
Area Manager
Wingstop
2003 - 2016
High School Diploma -
HM King High