Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Demeyer

Capac,Michigan

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.


Experienced with processing invoices and managing payment cycles with precision. Utilizes accounting software to maintain accurate financial records and streamline workflows. Strong understanding of vendor relations and compliance with financial regulations.

Overview

6
6
years of professional experience

Work History

Waitress

Louie's Family Restaurant
07.2024 - Current
  • Used cash registers and credit card machines to cash out customers.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Bartender/Waitress

Miller's Place
11.2022 - 07.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Customer Service Representative(Diabetic Supplies)

J&B Medical
01.2022 - 02.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Accounts Payable Clerk

Frightsaver
04.2019 - 04.2022
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Maintained good working relationships with vendors and resolved disputes.

Education

GED -

Butcher Community
Warren, MI
08-2000

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Attention to detail
  • Cash handling
  • Memory retention
  • Active listening

Timeline

Waitress

Louie's Family Restaurant
07.2024 - Current

Bartender/Waitress

Miller's Place
11.2022 - 07.2024

Customer Service Representative(Diabetic Supplies)

J&B Medical
01.2022 - 02.2023

Accounts Payable Clerk

Frightsaver
04.2019 - 04.2022

GED -

Butcher Community

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Jennifer Demeyer