Jennifer Den Dekker
Vine Grove,KY
Summary
Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.
Overview
15
15
years of professional experience
Work History
Owner Operator
Clippity Doo Dog
01.2019 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Property Manager Office Administrator
Radcliff Apartments, LLC dba Christopher Square
09.2017 - Current
- Improved cash flow management by closely monitoring rent collection, diligently pursuing outstanding balances, and negotiating payment plans when necessary.
- Implemented cost-saving measures such as energy-efficient upgrades or bulk purchasing agreements for supplies used across multiple properties.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Reduced property vacancies with targeted marketing campaigns, thorough applicant screenings, and timely followups.
- Conducted thorough market research to ensure properties were priced competitively within their respective markets.
General Manager, Business Development
DO.IT LLC dba Papa Murphy's
08.2010 - 02.2016
- Established performance metrics for measuring success in achieving growth targets, driving accountability throughout the organization.
- Optimized internal processes to streamline sales operations for improved efficiency and productivity.
- Led product launches that contributed to significant increases in market penetration and brand awareness.
- Collaborated with marketing teams to develop tailored messaging that resonated with target audiences, generating interest in products/services offered.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Skills
- Operations management
- Recruiting and hiring
- Strong work ethic
- Business planning
- Payroll processing
- Verbal and written communication
Timeline
Owner Operator
Clippity Doo Dog
01.2019 - Current
Property Manager Office Administrator
Radcliff Apartments, LLC dba Christopher Square
09.2017 - Current
General Manager, Business Development
DO.IT LLC dba Papa Murphy's
08.2010 - 02.2016
Similar Profiles
Angela V. MillerAngela V. Miller
Manager, Groomer at Dippity Doo DogManager, Groomer at Dippity Doo Dog
Anđela CvetkovićAnđela Cvetković
Office Coordinator at Nordeus DOO (contracted Via G4S DOO)Office Coordinator at Nordeus DOO (contracted Via G4S DOO)
Cassandra McFallCassandra McFall
Owner/Operator at Personal Pet Care & Deep Doo Doo Problem SolvingOwner/Operator at Personal Pet Care & Deep Doo Doo Problem Solving
Christi BrooksChristi Brooks
911 Telecommunicator at Jefferson County Sheriff's Office911 Telecommunicator at Jefferson County Sheriff's Office
Vicki LeiVicki Lei
Operator at TACK TransportOperator at TACK Transport