Jennifer Denkers
GRETNA,NE
Summary
Dynamic General Merchandise Manager at Hy-Vee with a proven track record in operational efficiency and inventory management. Successfully developed promotional strategies that enhanced customer engagement and drove sales. Adept at training teams and fostering a positive work environment, ensuring exceptional service improvements and product assortment.
Overview
25
25
years of professional experience
Work History
General Merchandise Manager
Hy-Vee
05.2024 - Current
- Managed inventory levels to ensure product availability and reduce stockouts.
- Developed promotional strategies to enhance customer engagement and drive sales.
- Trained and mentored staff on merchandising standards and customer service techniques.
- Key responsibilities include ensuring positive customer experiences, leading and managing the department team (including hiring, training, and scheduling), managing merchandising and inventory, overseeing financial and operational aspects of the department, and ensuring compliance with company policies and safety procedures.
- Collaborated with suppliers to negotiate pricing and optimize product assortment.
Office Manager
Vacavalley Power & Data, LLC.
12.2021 - 11.2023
- Coordinated schedules and appointments for executives, optimizing daily operations and workflow.
- Maintained filing systems and databases, enhancing document retrieval efficiency and accuracy.
- Assisted in onboarding new staff, providing training on office procedures and company policies.
- Oversaw communication with vendors, negotiating contracts to secure favorable terms for services rendered.
- Supported budget tracking by monitoring expenses and identifying cost-saving opportunities within the office operations.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Store Manager
Lane Bryant
03.2020 - 08.2020
- Oversaw daily store operations to ensure optimal customer service and sales performance.
- Trained and mentored team members on product knowledge and customer engagement techniques.
- Managed inventory levels, conducting regular audits to minimize discrepancies and enhance stock accuracy.
- Implemented promotional strategies that increased foot traffic and boosted sales revenue during key seasons.
- Resolved customer complaints efficiently, ensuring satisfaction and fostering loyalty through positive experiences.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Small Business Owner
Peecher Web Design
02.2007 - 03.2020
- Developed and implemented marketing strategies to enhance brand awareness and customer engagement.
- Managed daily operations, ensuring efficient workflow and optimal resource allocation.
- Oversaw inventory management, maintaining accurate stock levels and supplier relationships.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
General Manager
Staples, The Office Supply Superstore
11.2000 - 09.2007
- Led cross-functional teams to enhance operational efficiency and achieve organizational goals.
- Developed and implemented strategic initiatives to drive revenue growth and market expansion.
- Oversaw budget management, ensuring alignment with financial objectives and resource allocation.
- Fostered a culture of continuous improvement through mentorship and training programs for staff.
- Established key performance indicators to monitor progress and optimize operational processes.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Skills
- Service improvements
- Product assortment
- Operational efficiency
- Inventory management
- Workflow coordination
- Merchandising techniques
Timeline
General Merchandise Manager
Hy-Vee
05.2024 - Current
Office Manager
Vacavalley Power & Data, LLC.
12.2021 - 11.2023
Store Manager
Lane Bryant
03.2020 - 08.2020
Small Business Owner
Peecher Web Design
02.2007 - 03.2020
General Manager
Staples, The Office Supply Superstore
11.2000 - 09.2007
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