Jennifer Dennis
Sterling,IL
Summary
To earn a place amongst a talented team of individuals that affords the opportunity to passionately work within a creative space. Diligent and efficient at assigned tasks, to include excellent verbal and communication skills. The ability to actively listen, assess, research, collaborate, and produce. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Social Work Case Manager
Department
02.2023 - Current
- Assesses communities needs, and identified resources for social community service programs. Managed over 20 clients per day.
- Wrote court documents and provided testimony in court.
- Monitored program performance and outcomes for successful delivery of services
- Collaborated with community members to develop and implement service initiatives
Customer Advocate
Blue Cross Blue Shield
03.2020 - 10.2021
- Provided benefits and insurance information for providers and members
- Self managed and worked from home.
- Worked in a fast paced environment averaging around 14 account per hour.
Student Concierge
Kaplan Test Prep
11.2016 - 04.2017
- Assisted with the enrollment of students into the preparation for their college entrance exams
- Manage student accounts, billing, class scheduling, repeat test prep, etc.
- Managed daily operations and monitored performance to proactively address inefficiencies.
Patient Access Representative
Florida Hospital
05.2013 - 05.2015
- Activate new accounts for patients entering the emergency department
- Obtained, processed, and collected insurance information.
Education
Master of Arts - Creative Writing
Southern New Hampshire University
2500 N River Rd, Manchester, NH 0310612.2026
Bachelor of Arts - English/ Creative Writing Minor Literature
Southern New Hampshire University
2500 N River Rd, Manchester, NH 0310612.2022
Associate of Arts -
Emily, John A. Logan
700 Logan College Dr, Carterville, IL 6291812.2021
Skills
- Appointment Verification
- Motivational Interviewing
- Electronic Health Records
- Developing Treatment Plans
- Reading Comprehension
- Note Organization
- Critical Thinking
- Creative Writing
- Grammar and Linguistics
- Faculty Collaboration
- Active Participation
- Positive Interactions
- Immersive Activities
- Curricula Planning
Timeline
Social Work Case Manager
Department
02.2023 - Current
Customer Advocate
Blue Cross Blue Shield
03.2020 - 10.2021
Student Concierge
Kaplan Test Prep
11.2016 - 04.2017
Patient Access Representative
Florida Hospital
05.2013 - 05.2015
Master of Arts - Creative Writing
Southern New Hampshire University
Bachelor of Arts - English/ Creative Writing Minor Literature
Southern New Hampshire University
Associate of Arts -
Emily, John A. Logan
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