Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Detry

Green Bay,WI

Summary

Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

28
28
years of professional experience

Work History

Digital Banking Operations Assistant

Nicolet National Bank
04.2023 - 05.2024
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Managed day-to-day department operations with effective workflow coordination.
  • Assisted operations manager with planning of routine operations and special projects.
  • Supported daily operations by organizing office spaces for maximum functionality and ease of use.
  • Provided administrative support with accurate document preparation and data entry.
  • Increased customer service success rates by quickly resolving issues.

Automotive Service Coordinator

Broadway Automotive
08.2013 - 02.2023
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Ensured that appropriate changes were made to resolve customers problems.
  • Speak with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts or obtain details of complaints.
  • Refer unresolved customer grievances to designated departments for further investigation.

Proof Work Director/Supervisor

Associated Bank
09.1996 - 06.2011
  • Improved team efficiency by streamlining processes and implementing time-saving strategies.
  • Conducted regular performance reviews of team members, providing constructive feedback on areas requiring improvement or development opportunities available within the department/company.
  • Managed complex projects to ensure timely delivery and optimal resource allocation.

Education

High School Diploma -

Green Bay West High School
Green Bay
06.1990

Skills

  • Positive Attitude
  • Attention to Detail
  • Professional and Friendly
  • Customer Support
  • MS Office
  • Administrative Support
  • Document Preparation
  • Supply Ordering

Timeline

Digital Banking Operations Assistant

Nicolet National Bank
04.2023 - 05.2024

Automotive Service Coordinator

Broadway Automotive
08.2013 - 02.2023

Proof Work Director/Supervisor

Associated Bank
09.1996 - 06.2011

High School Diploma -

Green Bay West High School

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Jennifer Detry