Jennifer Detry
Green Bay,WI
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
28
28
years of professional experience
Work History
Digital Banking Operations Assistant
Nicolet National Bank
1200 Hansen Road, Green Bay, WI 54304
04.2023 - 05.2024
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Provided administrative support with accurate document preparation and data entry.
- Increased customer service success rates by quickly resolving issues.
Automotive Service Coordinator
Broadway Automotive
2700 S Ashland Ave, Green Bay, WI 54304
08.2013 - 02.2023
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Ensured that appropriate changes were made to resolve customers problems.
- Speak with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts or obtain details of complaints.
- Refer unresolved customer grievances to designated departments for further investigation.
Proof Work Director/Supervisor
Associated Bank
2700 Holmgren Way, Green Bay, WI 54304
09.1996 - 06.2011
- Improved team efficiency by streamlining processes and implementing time-saving strategies.
- Conducted regular performance reviews of team members, providing constructive feedback on areas requiring improvement or development opportunities available within the department/company.
- Managed complex projects to ensure timely delivery and optimal resource allocation.
Education
High School Diploma -
Green Bay West High School
Green Bay06.1990
Skills
- Positive Attitude
- Attention to Detail
- Professional and Friendly
- Customer Support
- MS Office
- Administrative Support
- Document Preparation
- Supply Ordering
Timeline
Digital Banking Operations Assistant
Nicolet National Bank
04.2023 - 05.2024
Automotive Service Coordinator
Broadway Automotive
08.2013 - 02.2023
Proof Work Director/Supervisor
Associated Bank
09.1996 - 06.2011
High School Diploma -
Green Bay West High School