Jennifer Deurloo
Casper
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong ties and leadership within the Casper community. I have been on the organizational board of Meals on Wheels since 2012 and was elected to the board of Art 321, where I serve as the board chair. I also served on the DLI Steering Committee, which successfully advocated the starting of a Dual Language Immersion program in the Natrona County school district with programs in both Mandarin Chinese and Spanish in 2012.
Overview
9
9
years of professional experience
Work History
Account Manager
HUB International Insurance Services
11.2023 - 07.2024
- Attained my Property & Casualty Insurance License. Registered with the State of Wyoming
- I took classes in Applied Epic, an insurance software program. All communications and changes to clients' policies are tracked through Epic including every email and phone call.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Owner / Procurement Manager / Office Manager
Frog Creek Partners
04.2018 - 11.2023
- Negotiated with suppliers to obtain favorable pricing.
- Monitored and managed procurement budget to control costs.
- Developed and implemented procurement policies and procedures to set company standards.
- Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
- Prepared and presented reports to management.
- Developed and maintained successful relationships with suppliers, contractors and investors.
- Completed special projects.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee and contractor retention.
Assistant Case Manager
Brain Injury Advocates Of Wyoming
10.2015 - 04.2018
- Provided leadership, guidance, and support to staff members.
- Referred participants to appropriate team members, community agencies, and organizations to meet treatment needs.
- Actively participated in community events, leveraging them as a platform to promote our services and engage with the public, demonstrating our commitment to community engagement.
- Supported Case Managers in monitoring clients'' progress toward goals, adjusting plans as needed for optimal results.
- Maintained confidentiality of sensitive client information while adhering to legal guidelines and ethical standards of practice.
- Ensured compliance with agency policies and regulations through meticulous record-keeping and reporting practices.
- Developed and coordinated annual fundraising event. Brain Injury Advocates is a non-profit.
Education
Accounting
University of Wyoming
Laramie, WYSkills
- Effective Working Relationships
- Multi-Tasking and Prioritization
- Customer Care & Relations
- Office Support
- Project Management
- Document Organization
- Microsoft Office
Timeline
Account Manager
HUB International Insurance Services
11.2023 - 07.2024
Owner / Procurement Manager / Office Manager
Frog Creek Partners
04.2018 - 11.2023
Assistant Case Manager
Brain Injury Advocates Of Wyoming
10.2015 - 04.2018
Accounting
University of Wyoming