Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Diamond

Buffalo Junction,VA

Summary

Strategic Marketing Coordinator offers many years of expertise in social media management, client relationship building, and project management. Proactively engages with clients to assess needs and develops and implements successful marketing strategies. Proven collaborator commended for consistently providing outstanding marketing support.

Overview

14
14
years of professional experience

Work History

Marketing Coordinator

Mecklenburg County
Clarksville, VA
07.2017 - 12.2023
  • Coordinated marketing campaigns across multiple platforms to enhance community engagement.
  • Developed promotional materials using graphic design tools for various outreach initiatives.
  • Managed social media accounts, creating content to increase public awareness of services.
  • Managed relationships with external vendors to ensure successful completion of projects within budget constraints.
  • Collaborated closely with internal teams including sales, operations, finance.to ensure alignment of overall objectives across departments.
  • Developed brand marketing plan strategies to increase brand awareness.
  • Wrote, proofed and edited content in accordance with established brand guidelines.
  • Analyzed customer feedback to inform product improvements or new offerings.
  • Maintained a library of marketing collateral including images and videos.
  • Provided input into the development of brand guidelines for consistency across channels.

Member Services Specialist

Mecklenburg County
Clarksville , VA
01.2010 - 01.2018
  • Assisted members with inquiries and provided accurate information on services.
  • Managed member accounts and updated information in the database.
  • Coordinated member events to enhance community engagement and participation.
  • Resolved member complaints by providing effective solutions and support.
  • Educated members about benefits and services through workshops and materials.
  • Monitored member feedback to identify areas for service improvement.
  • Collaborated with other departments such as accounting and operations to ensure smooth delivery of services to members.
  • Researched industry trends in order to identify new opportunities for improving member experience.
  • Updated website content on a regular basis with relevant information about our organization's membership offerings.

Education

High School Diploma -

Bluestone Senior Highschool
Skipwith
06-2005

Some College (No Degree) - Business

Randolph Macon College
Ashland, VA

Skills

  • Marketing campaign coordination
  • Graphic design
  • Social media management
  • Vendor relationship management
  • Content creation
  • Brand strategy development
  • Problem solving
  • Effective communication
  • Event coordination
  • Project management
  • Attention to detail
  • Web site content
  • Social media
  • Event planning
  • Writing press releases
  • Customer service
  • Trade shows and events
  • Client contact
  • Team leadership
  • Email blasts and newsletters
  • Content development
  • Digital advertising

Languages

English
Professional

Timeline

Marketing Coordinator

Mecklenburg County
07.2017 - 12.2023

Member Services Specialist

Mecklenburg County
01.2010 - 01.2018

High School Diploma -

Bluestone Senior Highschool

Some College (No Degree) - Business

Randolph Macon College

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