Hi, I’m
Jennifer Diane Vasquez
Dallas
Summary
Results-driven Project Management Professional with a strong track record in Public Housing Authorities and businesses. Skilled in leading teams, managing large-scale projects, and optimizing resources to boost performance. Adept at delivering strategic solutions, effective training, and aligning initiatives with organizational goals. Committed to innovation, coaching, and excellence.
Overview
16
years of professional experience
1
Certification
Work History
DHA, Housing Solutions for North Texas
Business Process Analyst and Trainer- Executive
01.2023 - Current
Job overview
- Subject Matter Expert (SME) in Yardi suite, LMS, ProCore, and CRM products.
- Optimizing business processes through root cause analysis, streamlining processes, reducing inefficiencies and boosting productivity.
- Partnering with stakeholders to develop strategic, cost reduction, goal-aligned solutions.
- Assessing training effectiveness by tracking progress to integrate feedback for continuous improvement and reduced turnover.
- Board meeting coordination, preparation and documentation
JD Operations and Technical Solutions
Strategy Consultant
03.2021 - 04.2025
Job overview
- Enhanced team productivity through strategic financial management and optimized use of software for financial oversight, project management, construction, scheduling, and technical operations.
- Developed innovative solutions to complex business challenges, delivering cost savings while adhering to strict timelines.
- On site residential construction management and review
- Coordinated RFP and Bid conferences for procurement along with contract review
- Provided technical support, ensuring seamless operations and system efficiency.
DHA, Housing Solutions for North Texas
Information Technology Software Specialist
01.2020 - 01.2023
Job overview
- Provided technical, system and network support, training, and project management for internal and external stakeholders
- Managed Azure, Active Directory, and Microsoft applications, ensuring smooth IT operations.
- Led software upgrades, migrations, staff training, troubleshooting, and data fixes to enhance efficiency.
- Oversaw procurement, contract billing, and RFI/RFP processes for agency IT operations.
- Streamlined Finance department processes, improving productivity.
- Served in IT management for 5+ years, driving technical innovation.
Dallas Housing Authority
Information Technology Technician Level 3
01.2012 - 01.2020
Job overview
- Provided technical support and software applications training for 400+ employees, vendors, and landlords.
- Led software upgrades, software migrations and data fixes with documentation to enhance efficiency.
- Oversaw procurement, contract billing, and RFI/RFP processes for IT agency operations.
- Streamlined Finance department processes, improving productivity.
- Served in IT management role for 5+ years, driving technical innovation and mentoring summer program graduates.
Dallas Housing Authority
Information Technology Operations Specialist
01.2009 - 01.2012
Job overview
- Resolved technical support requests via ITIL processes resulting efficient issue resolution.
- Assisted with large-scale IT upgrades and equipment installations, enhancing operational infrastructure.
- Managed account billing, device configurations, and end-user support for mobile and network systems.
- Conducted month-end processing and troubleshooting post-financial cutoff deadlines.
- Developed and conducted IT New Hire Orientation
Education
University of North Texas At DallasDallas, TX
Bachelor of Applied Arts and Sciences from Business Administration
05-2024
Dallas College
Associate of Applied Science from Business Administration
08.2022
Eastfield College
Business Administration Human Resources Assistant
05.2018
Skills
- Project management
- Strategic planning
- Risk management
- SWOT Analysis
- Purchasing and procurement
- Residential construction
- Systems implementation
- Software development life cycle
- Process change management
- Business intelligence tools
- Technical liaison
- SQL and databases
Certification
- Project Management Professional, Project Management Institute 6/2025
- EPA Construction Permit Site Inspector, United States Environmental Protection Agency 1/2025
- NSPIRE Inspector Training Program, United States Department of Housing and Urban Development 11/2024
- Procore Project Management General Contractor Certification, Procore Construction Software 10/2024
- Project Management Exam Prep (35 PDU Contact Hours), TIA Education Group 9/2024
- Apprentice Electrician TDLR 8/2022
- CompTIA Network+ Certification Prep (N10-007)/ Security+ Certification Prep, Global Knowledge 6/2021
- PHA Low Income Rent Calculation Certified Specialist, United States Department of Housing and Urban Development 8/2011
- Microsoft Certified Technology Specialist (MCTS), Microsoft 4/2010
Languages
Spanish
Full Professional
Arabic
Elementary
Timeline
Business Process Analyst and Trainer- Executive
DHA, Housing Solutions for North Texas
01.2023 - Current
Strategy Consultant
JD Operations and Technical Solutions
03.2021 - 04.2025
Information Technology Software Specialist
DHA, Housing Solutions for North Texas
01.2020 - 01.2023
Information Technology Technician Level 3
Dallas Housing Authority
01.2012 - 01.2020
Information Technology Operations Specialist
Dallas Housing Authority
01.2009 - 01.2012
Eastfield College
Business Administration Human Resources Assistant
University of North Texas At Dallas
Bachelor of Applied Arts and Sciences from Business Administration
Dallas College
Associate of Applied Science from Business Administration
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