Jennifer Diaz
Munster,IN
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
4
4
years of professional experience
1
1
Certification
Work History
LPN
Residences At Coffee Creek
03.2023 - Current
- Assisted with admissions, appointments, transfers, and discharges
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Obtained patient vital signs and blood glucose levels.
- Evaluated patient histories, complaints, and current symptoms.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Monitored patient health conditions to report changes to assigned physician.
Front Desk Associate
Massage Envy
11.2019 - Current
- Setting and checking members and guests in and out for appointments
- Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location
- Handle all scheduling including appointments, cancellations, call-offs, etc
- Keeping management apprised of member concerns and following manager’s policies, procedures and direction
- Open and close the clinic including, register, prepare for the next business day, keeping clean throughout the day and especially at end of business day
Mental Health Worker
St. Catherines Hospital
08.2022 - 02.2023
- Assist the psychiatric patient to function more effectively within his/her abilities through the individual and group processes and provide a safe environment for staff and patients
- Document observed behavior and changes
- Provide daily cares such as showers, linen changes, restroom trips, and feedings
- Incident reporting, emergency/safety infection control procedures
- Assist nurse with admission and discharge as needed for patients
- Take vital signs and check blood sugars as needed
- Chart patient observations such as food intake, urine output, and daily activities performed
- Provide therapeutic patient care to mentally, emotionally, and/or developmentally disabled individuals
- Observe patients every 15 minutes by room checks to ensure safety
Education
Technical Certificate - Practical Nursing
Ivy Tech Community College
Crown Point12.2022
Academic Honors Diploma -
Munster High School
Munster, IN06.2017
Skills
- Communication
- Problem Solving
- Time Management
- Customer Service
- Teamwork
- Direct Patient Care
- Care Planning
- Bilingual (English/Spanish)
- Strong Clinical Judgment
Certification
- BLS certification- American Heart Association November 2021
- LPN- February 2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
LPN
Residences At Coffee Creek
03.2023 - Current
Mental Health Worker
St. Catherines Hospital
08.2022 - 02.2023
Front Desk Associate
Massage Envy
11.2019 - Current
Technical Certificate - Practical Nursing
Ivy Tech Community College
Academic Honors Diploma -
Munster High School
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