Jennifer Diaz
Glendale,CA
Summary
highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Receptionist
Care Connect Care
Glendale, OR
05.2023 - 10.2024
- Scheduled and confirmed appointments.
- welcomed visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered and directed incoming calls using a multi-line telephone system.
- Served visitors by greeting, welcoming, and directing them to appropriate personnel.
- Provided administrative support to staff members, including typing letters, filing documents, and scanning and copying documents when necessary.
Certified Nursing Assistant
Chandler Convalescent Hospital
Glendale, CA
10.2017 - 11.2021
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs, including blood pressure, pulse rate, and respiration rate.
- Used mobility devices to transport patients.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Sale Associate
TJX Companies
Glendale, CA
11.2015 - 02.2016
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
- welcomed customers and provided exceptional customer service.
- Arrange products on shelves following merchandising guidelines.
- Organized backroom areas, ensuring all items were properly stored and labeled.
Shelf Stocker
Walgreens
Glendale, CA
11.2014 - 01.2015
- Organized shelves and displays, removed damaged or expired merchandise, and replenished and rotated stock.
- Answered customer questions about specific merchandise availability and location and offered to replenish empty shelves immediately from warehouse stock.
- Provided excellent customer service at all times while interacting with shoppers.
- Maintain store shelves by removing expired products, rotating stock, and restocking items as needed.
Education
High School Diploma -
Glendale
Glendale, CA06-2016
Skills
- Scheduling
- Project Coordination
- visual leaner
- Dependable and Responsible
- First Aid/CPR
- Microsoft Word
- Microsoft Office
- Communication
- Customer Service
- Self Motivation
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Receptionist
Care Connect Care
05.2023 - 10.2024
Certified Nursing Assistant
Chandler Convalescent Hospital
10.2017 - 11.2021
Sale Associate
TJX Companies
11.2015 - 02.2016
Shelf Stocker
Walgreens
11.2014 - 01.2015
High School Diploma -
Glendale
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