Jennifer Diaz
Somerset ,TX
Summary
Experienced Medical Asistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
27
27
years of professional experience
Work History
Senior Medical Assistant
Wellmed San Jose
San Antonio, Texas
03.2014 - Current
- Obtained client medical history, including medication information, symptoms and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Maintained detailed records of test results by entering data and patient information into computer.
- Implemented care and efficiency improvements to support and enhance office operations.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Collected histories, vitals and current compliants via patient interviews.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Welcomed patients and inquired about wellbeing since last treatment.
- Scheduled and accompanied clients to medical appointments.
- Attended required training, education and meetings.
- Ensured collection of lab specimens by appropriate lab courier.
- Assisted physicians in follow-through of care.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Escorted patients to examination rooms.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
HEB
Receiving Manager
San Antonio, TX
08.1998 - 08.2009
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Entered orders into computer database system.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Welcomed, greeted and assisted guests in high-traffic store generating.
- Trained new personnel regarding company operations, policies and services.
- Worked with vendors to schedule more than 5-10 daily pickups 20 weekly deliveries.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Education
High School Diploma -
Kaplan College
San Antonio06.2010
Skills
- Injections
- Vital Signs Measurement
- Insurance Claims
- Lab Procedures
- Examination Room Preparation
- Answer High Volume of Calls
Timeline
Senior Medical Assistant
Wellmed San Jose
03.2014 - Current
HEB
Receiving Manager
08.1998 - 08.2009
High School Diploma -
Kaplan College
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