Jennifer Dieckmann
Columbus,IN
Summary
Dynamic professional with extensive experience in youth supervision at The Bartholomew County Youth Services Center. Proven ability in crisis intervention and effective communication, fostering positive relationships. Adept at multitasking and maintaining organizational excellence, ensuring a secure and supportive environment for youth development. Recognized for leadership and creativity in challenging situations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Youth Care Worker
The Bartholomew County Youth Services Center
04.2022 - Current
- Oversee youth ages 8-18 years of age
- Educating youth on life skills and social skills
- Cooking when needed
- Supervising when needed
- Those skills included overseeing the building, making sure the building was secure, completing Intake’s on youth, and maintaining youth medications
- Physical restraints at times
Receptionist/Manager
Dog World Daycare and Behavior Center
05.2018 - 04.2022
- Educating customers about products, answering questions about client’s dogs
- Scheduling appointments, filing and maintaining critical supplies
- Checking in and out customers dogs- invoicing customers for items purchased
- Managing financial transactions and balancing register at the end of the day
- Handling disciplinary action amongst employees when necessary
- Helping create schedules
- Managing social media platform, maintaining company website, and managing company PR
- Scheduling and creating events
Beverage/Hospitality
Red Lobster
07.2014 - 07.2020
- Deliver exceptional, friendly, and fast service
- Answer questions about menu selections and make recommendations when requested
- Effectively communicate with kitchen staff regarding customer allergies, dietary needs, and other special requests
Receptionist
Anderson Insurance
01.2016 - 08.2016
- Answer phone, work in excel and word
Barista
Starbucks
08.2011 - 05.2015
- Promote coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies
- Prepare and serve a variety of coffee drinks, along with pastries and cookies
Education
High School - Academic Honors
Columbus North High School
05.2012
Some College (No Degree) - Elementary Education
Ivy Tech Community College of Indiana
ColumbusSkills
- Great communication skills
- Teamwork
- Time management
- Punctuality
- Creativity
- Brainstorming
- Google Docs
- Google Sheets
- Google Slides
- Leadership skills
- Disciplinary handling
- Youth supervision
- Crisis intervention
- Conflict resolution
- Behavior management
- Life skills education
- Effective communication
- Customer service
- Multitasking Abilities
- Attention to detail
- Self motivation
- Task prioritization
- Goal setting
- Self-care techniques
- Multitasking capacity
- Professional demeanor
- Organizational skills
Certification
- CPR and AED Certified
- Youth Mental Health First Aid
Languages
Spanish
Limited
Sign Language
Limited
Affiliations
- Volunteer with CARE (community animal rescue effort)
- Volunteer at Love Chapel
Timeline
Youth Care Worker
The Bartholomew County Youth Services Center
04.2022 - Current
Receptionist/Manager
Dog World Daycare and Behavior Center
05.2018 - 04.2022
Receptionist
Anderson Insurance
01.2016 - 08.2016
Beverage/Hospitality
Red Lobster
07.2014 - 07.2020
Barista
Starbucks
08.2011 - 05.2015
High School - Academic Honors
Columbus North High School
Some College (No Degree) - Elementary Education
Ivy Tech Community College of Indiana
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