Jennifer Dieguez
Miami ,FL
Summary
Dynamic administrative professional with a proven track record of enhancing operational efficiency, optimizing workflows, and delivering exceptional support to senior executives. Adept at multitasking in fast-paced environments while maintaining a keen eye for detail and ensuring seamless office operations
Overview
12
12
years of professional experience
Work History
Administrative Assistant
MIAMI DADE COUNTY PUBLIC SCHOOLSi
Miami , FL
11.2022 - Current
- Maintain and organized numerous office files to ensure easy accessibility and efficient workflow.
- Process school project money transfers accurately and in a timely manner, ensuring compliance with financial regulations.
- Prepare Board meeting binders, ensuring all necessary documents were included for comprehensive meetings.
- Attend monthly Board meetings to provide administrative support and record meeting minutes.
- Maintain detailed records of work orders, facilitating smooth communication and workflow within the organization.
- Respond to emails promptly and professionally, addressing inquiries and providing necessary information.
- Process checks and managed funding structures for various departments, ensuring financial accuracy and accountability.
- Handle incoming calls in a timely and professional manner, providing assistance and directing inquiries to the appropriate channels.
Marketing Assistant
1800 No Fault
Miami, FL
12.2021 - 08.2022
- Developed and executed digital marketing campaigns across various channels, including email, social media, search engine optimization (SEO), and pay-per-click (PPC) advertising.
- Created engaging content for social media platforms, managed social media accounts, and monitored performance metrics to optimize campaign effectiveness.
- Implemented email marketing strategies, including segmentation, A/B testing, and automation, to drive customer engagement, retention, and conversion.
Front Desk Receptionist/Office Administrative Assistant
Firstservice Residential
Miami , FL
07.2016 - 12.2020
- Greet residents and visitors warmly, providing excellent customer service and representing the residential community in a professional manner.
- Manage the front desk area, ensuring it is clean, organized, and welcoming at all times.
- Answer incoming calls, respond to inquiries, and direct calls to appropriate individuals or departments.
- Assist residents with inquiries, requests, and issues, providing information about community amenities, services, and policies.
- Process resident packages, mail, and deliveries, notifying residents of package arrivals and ensuring secure package storage.
- Collaborate with property management and leasing teams to support leasing efforts, schedule tours, and assist with leasing inquiries.
- Handle resident inquiries and complaints effectively, escalating issues to management when necessary and following up to ensure resolution.
- Assist with lease administration tasks, including preparing lease agreements, processing lease renewals, and maintaining lease files.
- Assist with resident move-ins and move-outs, coordinating paperwork, inspections, and key exchanges as needed.
- Assist with accounts receivable and accounts payable tasks, including processing rental payments, invoices, and vendor payments.
- Prepare Board meeting binders
- Take Minutes at Board meetings
Retail Sales Associate
Wholesale Distributors
Miami, FL
01.2012 - 03.2015
- Cultivated and maintained long-term relationships with key wholesale clients, resulting in a 95% client retention rate.
- Provided personalized service and proactive communication to address client needs and ensure satisfaction, resulting in a high level of client loyalty.
- Managed all aspects of the wholesale order process, from order entry and processing to shipment tracking and delivery confirmation.
- Collaborated with internal teams to ensure accurate inventory management, order fulfillment, and on-time delivery to wholesale clients.
Education
High School Diploma -
Miami Senior High School
Miami, FL08-2009
Skills
- Organizational Skills: Ability to effectively manage calendars, schedules, and documents
- Time Management: Prioritizing tasks and managing deadlines efficiently
- Computer Skills: Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and other relevant software
- Multitasking: Managing multiple tasks and projects simultaneously
- Confidentiality: Ability to handle sensitive information with discretion
- Teamwork: Collaborating effectively with colleagues and supporting team goals
- Customer Service Orientation: Pleasant demeanor and ability to handle inquiries and requests professionally
- Communication Skills: Clear and concise verbal and written communication abilities
Languages
Spanish
Professional
Timeline
Administrative Assistant
MIAMI DADE COUNTY PUBLIC SCHOOLSi
11.2022 - Current
Marketing Assistant
1800 No Fault
12.2021 - 08.2022
Front Desk Receptionist/Office Administrative Assistant
Firstservice Residential
07.2016 - 12.2020
Retail Sales Associate
Wholesale Distributors
01.2012 - 03.2015
High School Diploma -
Miami Senior High School
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