JENNIFER DIETTMAN

Provide clinical services for substance abuse clientele using individual and group therapy. Manage an individual caseload of 28 – 30 clients admitted into the agency’s program. Maintain accurate documentation in clients charts. Participated in skill development in writing notes, completing intakes, facilitating groups, completing treatment plans, and attending rounds/meetings.

Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.

Provided and increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts. Being able to enhance customer satisfaction by promptly greeting and seating guests upon arrival.

Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements. Helped to streamlined event preparation process for increased efficiency, ensuring timely delivery of high-quality catering services. Helping to coordinate logistical aspects of event setup and breakdown, minimizing disruptions to clients'' schedules.

Ensured child safety through diligent supervision and adherence to established protocols. While helping to foster emotional development by providing support, guidance, and encouragement during challenging situations. Establishing daily routines to provide structure and predictability for children under care.

Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information. Helping to streamline front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients. To improve appointment scheduling system, reducing wait times and increasing client satisfaction.

Enhanced front desk and client satisfaction by answering phones promptly, taking reservations, transferring scheduling for later appointments, greeting clients upon entering, selling products, and cleaning the salon. Handled cash transactions and maintained sales and payments records accurately.

Enhanced intern productivity by assisting with project coordination and providing ongoing support. Streamlined office processes for improved efficiency and time management through regular organization and filing. Conducted research for various projects, leading to well-informed decisions and successful outcomes. Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.

Enhanced customer satisfaction by providing efficient and accurate cash transactions. Streamlined checkout process for increased efficiency and reduced waiting times. Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers. Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities. Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences. Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.

Enhanced customer satisfaction by providing efficient and accurate cash transactions. Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.