Jennifer DiRico
Glen Head,NY
Summary
Dedicated worker with over 20 years experience in the real estate development and management industry. Maintains professional demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Highly organized Front Executive Administrative Assistant with exemplary multitasking and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
20
20
years of professional experience
Work History
Vice President of Fundraising
Glenwood Landing School/ SCA- Non Profit
Glen Head , NY
05.2022 - Current
- Coordiante Glendwood Landing's annual school play
- Head Chaperone for school events run by the SCA
- Help to facilitate parent chaperons and teacher's assistants/aids when needed
- Chairperson for school's annual talent show 2022-present
- Organized special events such as annual back-to-school barbecue and end-of-year barbecue 2022-present
- Contact and book vendors
- In charge of obtaining volunteers when needed
- Chairperson for annual 3rd & 4th grade social
Front Desk Receptionist
Muss Development
Forest Hills, NY
10.2004 - 05.2022
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Contacted housekeeping staff and maintenance department immediately to resolve guest room issues
- Transcribed phone messages and relayed to appropriate personnel
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Collected room deposits, fees and payments
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal
- Resolved customer issues quickly and notified supervisor immediately when problems escalated
- Monitored office supplies by checking inventory and placing orders.
Executive Assistant
Muss Development
Forest Hills, NY
05.2006 - 09.2015
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity
- Screened calls and emails and initiated actions to respond or direct messages for managers
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Developed and updated spreadsheets
- Trained junior office staff on company switchboard
- Transcribed minutes of meetings and executed meetings and events for the company to support sales, business development, and senior management teams
- Processed travel expenses and reimbursements for executive team and senior management group
- Updated executives on changing business needs by thoroughly documenting internal and client meetings
- Filed paperwork and organized computer-based information
- Managed and reviewed filing and office systems
- Promoted team productivity by keeping supplies organized and well-stocked
- Organized logistics and materials for each meeting, arranged spaces, and took detailed notes for later dissemination to key stakeholders
- Wrote reports, executive summaries, and newsletters
- Worked with senior management to initiate new projects and assist in various processes
- Created and managed office systems to efficiently deal with documentation
- Took notes and dictation at meetings
- Greeted arriving visitors, determined the nature and purpose of the visit, and directed individuals to appropriate destinations
- Answered a high volume of phone calls and email inquiries
- Managed mail and both incoming and outgoing correspondence, mail, email, and faxes
- Screened personal and business calls and directed them to the appropriate party
- Developed and maintained an automated alert system for upcoming deadlines on incoming requests and events
- Organized envelopes, postage, and mail correspondence for staff and management, maintaining the postage meter and coordinating with delivery and courier services.
Education
High School Diploma -
Saint Agnes Academic High School
College Point, NY06.1998
Psychology -
Queensborough Community College of The City University of New York
Oakland Gardens, NY06.1998
Skills
- Can operate multi-line switchboard
- Office supplies inventory management
- Project Management
- Bookkeeping
- MS Word & Excel
- Outlook
- Travel coordination
- Administrative support
- Critical Thinking
- Team building
- Social Perceptiveness
- Networking
- Dependable and Responsible
- Attention to Detail
- Friendly, Positive Attitude
- Active Listening
- Relationship Building
Personal Information
Title: Executive Administrative Assistant
Volunteer Experience
- 09/01/2020, Present, Girls Scout USA Co-Troop Leader
- 09/01/2022, Present, VP of Fundraising for Glenwood Landing Elementary School
Affiliations
- Co-leader for Girl Scout troop 43 2020- present
- Class parent 2021-present
Timeline
Vice President of Fundraising
Glenwood Landing School/ SCA- Non Profit
05.2022 - Current
Executive Assistant
Muss Development
05.2006 - 09.2015
Front Desk Receptionist
Muss Development
10.2004 - 05.2022
High School Diploma -
Saint Agnes Academic High School
Psychology -
Queensborough Community College of The City University of New York