Jennifer Dixon
Rio Verde,AZ
Summary
Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.
Overview
10
10
years of professional experience
Work History
Senior Loan Partner
TRU Home Loans
08.2023 - Current
- Analyze loan applications, income, assets and credit reports to determine loan eligibility and risk level.
- Follow up with clients on missing loan documents, providing guidance on best way to complete application process.
- Maintain high level of customer satisfaction by providing prompt and accurate loan status updates.
- Order loan disclosures, appraisals, title paperwork, verification of employment, homeowner's insurance binders, closing disclosures and closing loan documents.
- Communicated with clients, real estate agents and other third parties to achieve prompt loan closings.
Senior Loan Partner
DK Home Loans
02.2019 - 08.2023
- Analyze loan applications, income, assets and credit reports to determine loan eligibility and risk level.
- Follow up with clients on missing loan documents, providing guidance on best way to complete application process.
- Maintain high level of customer satisfaction by providing prompt and accurate loan status updates.
- Order loan disclosures, appraisals, title paperwork, verification of employment, homeowner's insurance binders, closing disclosures and closing loan documents.
- Communicated with clients, real estate agents and other third parties to achieve prompt loan closings.
Mortgage Loan Originator Assistant
AmeriFirst Financial Inc.
11.2015 - 11.2018
- Set up files using loan officer checklist and submitted on-time for processing.
- Answered inquiries and provided superior customer service to clients.
- Communicated with customers daily to request information and complete paperwork.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
- Monitored key dates to obtain information by deadlines.
- Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
Mortgage Loan Originator
Nova Home Loans
12.2013 - 09.2015
- Prospected new mortgage loan opportunities, met with clients to analyze financial data to determine qualifications.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Worked with underwriters to fix application problems and resolve issues.
- Explained different types of loans pertaining to client situations.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
Education
Mortgage Loan Originator License
Arizona School of Real Estate & Business
Scottsdale, AZ04.2012
Skills
- Mortgage Loan Origination
- Loan Restructuring
- Document Analysis
- Pre-Approval Process
- Client Service
- Microsoft Office
- Desktop Underwriting Expertise
- Customer Interaction
Timeline
Senior Loan Partner
TRU Home Loans
08.2023 - Current
Senior Loan Partner
DK Home Loans
02.2019 - 08.2023
Mortgage Loan Originator Assistant
AmeriFirst Financial Inc.
11.2015 - 11.2018
Mortgage Loan Originator
Nova Home Loans
12.2013 - 09.2015
Mortgage Loan Originator License
Arizona School of Real Estate & Business
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