Jennifer Dixon
Tonawanda,NY
Summary
Dynamic counselor with hands-on clinical experience at Best-Self Behavioral Health, Inc. Skilled in cognitive behavioral therapy and effective conflict resolution, I developed personalized treatment plans that significantly improved client outcomes. Committed to fostering empowerment, I utilized motivational interviewing to inspire positive change and enhance client satisfaction through empathetic support.
Experienced with therapeutic techniques and client-focused care. Utilizes active listening and empathy to create supportive environment. Knowledge of crisis intervention and individualized treatment planning, ensuring effective support for diverse client needs.
Overview
15
15
years of professional experience
Work History
Counselor
Best-Self Behavioral Health, Inc.
03.2011 - 11.2025
- Facilitated individual and group counseling sessions to support client emotional and behavioral growth.
- Developed personalized treatment plans based on comprehensive assessments of client needs.
- Monitored client progress, adjusted treatment approaches, and documented outcomes effectively.
- Provided crisis intervention services to address immediate client needs in high-stress situations.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Guided clients in developing skills and strategies for dealing with problems.
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Conducted thorough assessments to identify client needs and appropriate intervention strategies.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Implemented evidence-based therapeutic interventions to promote positive behavior change.
- Participated in ongoing professional development trainings to remain current on best practices within the counseling field.
- Designed culturally-sensitive interventions tailored to each client''s background and experiences.
- Worked closely with families to support clients in their recovery process and strengthen relationships among family members.
- Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
- Coordinated referrals between agencies to ensure seamless transitions for clients receiving multiple services.
Education
Bachelor of Science - Social Work
Buffalo State University
Buffalo, NY05-2017
Associate of Science -
Erie Community College
Buffalo, NY05-2009
Skills
- One-on-one counseling
- Facilitating group therapy
- Patient-focused treatment planning
- Effective conflict resolution
- Skilled in case management
- Client assessment
- Effective motivational interviewing
- Cognitive behavioral therapy expertise
- Data-driven interventions
- Experienced in client intake assessments
- Hands-on clinical experience
Languages
Spanish
Native or Bilingual
Timeline
Counselor
Best-Self Behavioral Health, Inc.
03.2011 - 11.2025
Bachelor of Science - Social Work
Buffalo State University
Associate of Science -
Erie Community College