Jennifer Dombrowski
Summary
Seeking a position that will allow me to utilize my communication, organizational and problem solving skills.Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
31
31
years of professional experience
Work History
Licensed Associate Real Estate Broker
Compass Greater NY
04.2013 - Current
- Advised clients on optimum buying and selling choices for maximum returns.
- Generated leads and qualified prospects, facilitating smooth property transactions.
- Set up virtual home tours, in-person visits, and open houses for properties.
- Cultivated strong relationships with agents, lenders and title companies.
- Evaluated properties for potential salability and pricing.
- Advocated for client needs and obtained desired considerations for sales and purchases.
- Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
- Established and developed real estate agency, driving recruitment, and operational growth.
- Generated lists of properties for sale, locations, descriptions and available financing options.
- Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
- Arranged for inspections and surveys of sold properties.
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
- Collaborated with attorneys, mortgage lenders, and title companies to ensure smooth transaction processes from start to finish.
- Developed comprehensive market analyses to accurately price properties and attract potential buyers quickly.
Administrative Coordinator
Utopia Home Care Inc.
02.2010 - 04.2013
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Ensured compliance with company policies by maintaining up-to-date knowledge of regulations and conducting regular audits of procedures.
- Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
- Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
- Enhanced patient care by coordinating and scheduling home healthcare services.
- Advocated for clients'' rights throughout their interactions with healthcare professionals; ensuring they receive the appropriate levels of service according to their unique needs.
- Assisted families in understanding available resources, insurance coverage options, and financial implications related to home-based health services.
- Upheld strict confidentiality standards while handling sensitive personal information regarding patients'' health conditions.
- Evaluated caregiver performance through regular assessments, providing feedback for improvement when needed.
- Facilitated smooth transitions from hospital discharges to in-home care by coordinating necessary resources and support systems.
Administrative Coordinator
Family Home Health Care Services
01.2002 - 01.2010
- Assisted with nurses in overseeing home health aides to fulfill their position and job requirements
- Managed all aspects of hiring, terminations, counseling, performance evaluations, staff development and scheduling
- Acted as a liaison with contracted agencies and community personnel
- Full understanding of HIPPA compliance regarding patients.
- Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
- Enhanced patient care by coordinating and scheduling home healthcare services.
Residential Supervisor
01.1993 - 01.1998
- Provided supervision, assistance and training to staff
- Responsible for clients well being and medical care
- Perform reports and other administrative functions
- Scheduling, problem solving and crisis management.
Administrative Assistant
MJM Electric Corp
01.2008 - 01.2010
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Skills
Real Estate Transactions
Attention to Detail
Inbound phone call handling
Documentation and Recordkeeping
Telephone Etiquette
Scheduling appointments
Data Collection
Appointment Scheduling
Meeting Coordination
Data Entry
Licensed NY Notary
Serve the Public as a impartial witness in performing a variety of official fraud -deterrent acts related to the signing of important documents
Timeline
Licensed Associate Real Estate Broker
Compass Greater NY
04.2013 - Current
Administrative Coordinator
Utopia Home Care Inc.
02.2010 - 04.2013
Administrative Assistant
MJM Electric Corp
01.2008 - 01.2010
Administrative Coordinator
Family Home Health Care Services
01.2002 - 01.2010
Residential Supervisor
01.1993 - 01.1998
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