Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Dominguez Vazquez

South Holland,IL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Student Advisor / Receptionist

Northwestern College
01.2022 - 10.2022

Compile, record, and code results or data from interview or survey, using computer or specified form

  • Advised students individually and in groups on academic programs for individual interests.
  • Pointed students to relevant information about academic and personal support services available on campus.
  • Perform customer services, such as answering telephones or assisting students with financial or Career questions
  • Assist individual potential students in filling out applications or questionnaires
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using computer
  • Compute, record, and proofread data and other information, such as records or reports from current, old and new students
  • Complete School schedules, manage calendars, and arrange appointments and school tours
  • Review files, records, and other documents to obtain information to respond to students or faculty requests
  • Conduct orientation sessions for new students
  • Organized students graduation and other events for students

Caregiver Supervisor

New Era Support Services
06.2021 - 01.2022
  • Compile, record, and code results or data from interview or survey, using computer or specific form
  • Perform patient services, such as answering phones or assisting patients with financial or medical questions
  • Assist individuals in filling out applications or questionnaires
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using computer
  • Compute, record, and proofread data and other information, such as records or reports
  • Complete work schedules, manage calendars, and arrange appointments
  • Review files, records, and other documents to obtain information to respond to requests
  • Conduct orientation sessions and arrange on-the-job training for new hires
  • Maintain records of New Hires, Enter New Hire information in database.

Certified Nurses Assistant

Family Counseling Services
10.2020 - 06.2021
  • Complete physical checks and monitor patients to detect unusual or harmful behavior and report observations to professional staff
  • Record and maintain patient information, such as vital signs, behavior, progress notes, treatments, or discharge plans
  • Clean and disinfect rooms and furnishings to maintain a safe and orderly environment
  • Complete administrative tasks, such as entering orders into computer, answering telephone calls, or maintaining medical or facility information
  • Interview patients upon admission and record information
  • Entered confidential chart information into database
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Handled high levels of communication via fax email website and phone
  • Schedule and coordinate staff and other meetings, Schedule appointments and maintain calendars
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Performed client intake procedures according to internal standards for new admissions.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.

Patient Service Representative

VNA Health Care
10.2018 - 06.2021
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment
  • Advise customers of necessary actions and strategies for debt repayment
  • Locate and monitor overdue accounts, using computers and a variety of automated systems
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents
  • Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims
  • Verified insurance eligibility and coverage for patients.
  • Entered patient demographic and insurance data into electronic medical record system.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Built and maintained positive working relationships with patients and staff.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Managed patient registration process, confirming data accuracy and completeness.
  • Took copayments and compiled daily financial records.
  • Assisted patients in filling out check-in and payment paperwork.
  • Investigated insurance claims denials and appeals.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Trained new staff on filing, phone etiquette and other office duties.
  • Facilitated communication between patients and various departments and staff.
  • Recommended service improvements to minimize recurring patient issues and complaints.

Certified Nurse's Assistant

Heritage Woods Of Batavia
05.2014 - 05.2018
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Followed directions of licensed nurses to administer medications and treatments.

Education

Associate of Arts -

Elgin Community College
Elgin, IL
08.2016

High School Diploma -

St Charles East Highschool
Saint Charles, IL
05.2014

Skills

  • Administrative Support
  • Diverse Student Populations
  • Student Records Maintenance
  • Insurance Expertise
  • Medical Records and Documentation
  • Data Communications
  • Database Organization
  • Customer Service
  • Critical Thinking
  • Patient Recordkeeping
  • Data Entry Documentation
  • Customer and Client Relations
  • Scheduling

Languages

Spanish
Native or Bilingual

Timeline

Student Advisor / Receptionist

Northwestern College
01.2022 - 10.2022

Caregiver Supervisor

New Era Support Services
06.2021 - 01.2022

Certified Nurses Assistant

Family Counseling Services
10.2020 - 06.2021

Patient Service Representative

VNA Health Care
10.2018 - 06.2021

Certified Nurse's Assistant

Heritage Woods Of Batavia
05.2014 - 05.2018

Associate of Arts -

Elgin Community College

High School Diploma -

St Charles East Highschool
Jennifer Dominguez Vazquez