Jennifer Dorfman
Watertown,MA
Summary
Proven track record at Behavioral Concepts Inc., enhancing client progress through individualized behavior intervention plans and crisis intervention. Expert in data collection and behavioral management, significantly improving communication skills and safety. Demonstrates exceptional documentation skills and social skills development, fostering positive outcomes and client satisfaction.
Overview
6
6
years of professional experience
Work History
Managing Behavior Technician
Behavioral Concepts Inc.
05.2024 - Current
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Improved client communication skills through the use of evidence-based practices and techniques.
- Monitored client progress to provide continued guidance and consistent feedback to families.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Lead Behavioral Technician
Behavioral Concepts Inc.
02.2023 - 05.2024
- Provided crisis intervention support during critical incidents, utilizing de-escalation techniques to ensure client safety.
- Supported families through ongoing communication and collaboration, fostering a supportive home environment for clients.
- Promoted generalization of learned skills across settings by collaborating closely with school staff and caregivers.
- Evaluated client progress regularly, adjusting treatment plans as necessary to optimize results.
Advanced Behavior Technician
Behavioral Concepts Inc.
05.2022 - 02.2023
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Assisted in the creation of visual supports and schedules for clients, enhancing daily routines and transitions.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Improved client communication skills through the use of evidence-based practices and techniques.
Behavior Technician
Behavioral Concepts Inc.
05.2021 - 05.2022
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Relocation Specialist
Metro Housing Boston
05.2020 - 03.2021
- Provided ongoing support to clients post-relocation, ensuring they were settled comfortably into their new homes and communities.
- Developed strong partnerships with local businesses to provide additional resources and support for relocating clients during their transition period.
- Implemented cost-saving measures within the company by streamlining operations and negotiating better rates with suppliers.
- Streamlined relocation processes by implementing efficient organizational strategies, resulting in reduced stress for clients.
911 Dispatcher
Boston University Police Department
02.2019 - 04.2020
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
Residential Counselor
The Walker School
07.2018 - 02.2019
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
- Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
Education
Masters of Applied Behavior Analysis - Applied Behavior Analysis
Bay Path University
Longmeadow, MA11.2024
Master of Arts - Psychology
Dean College
Franklin, MA05.2018
Skills
- Data Collection
- Documentation skills
- Prompting and Fading Strategies
- Behavioral Management
- Social Skills Development
Timeline
Managing Behavior Technician
Behavioral Concepts Inc.
05.2024 - Current
Lead Behavioral Technician
Behavioral Concepts Inc.
02.2023 - 05.2024
Advanced Behavior Technician
Behavioral Concepts Inc.
05.2022 - 02.2023
Behavior Technician
Behavioral Concepts Inc.
05.2021 - 05.2022
Relocation Specialist
Metro Housing Boston
05.2020 - 03.2021
911 Dispatcher
Boston University Police Department
02.2019 - 04.2020
Residential Counselor
The Walker School
07.2018 - 02.2019
Masters of Applied Behavior Analysis - Applied Behavior Analysis
Bay Path University
Master of Arts - Psychology
Dean College
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