Jennifer Dorsett
Riverdale,GA
Summary
Results oriented, self-motivated professional with various years of experiences as a laboratory assistant and within the customer service arena. Expertly analyzes biological specimens providing accurate, reliable, and timely information for the diagnosis, prevention and treatment of disease. Proven ability to manage multiple tasks through effective prioritization and organization. Demonstrate leadership abilities and educational knowledge to assist with productivity, accuracy and proficiency within an organization.
Overview
15
15
years of professional experience
Work History
Laboratory Assistant (Immunology, Central Processing and Molecular Departments)
Genova Diagnostics, LLC
06.2013 - 11.2022
- Experienced at processing and distribution of biological specimens to respective departments for evaluation
- Trained new laboratory personnel on standard operating procedures, ensuring consistent performance across team members.
- Communicate sample issues or inconsistencies to support proper client communication
- Maintain accurate and detailed records via LIMS-SCC Laboratory Information Suite
- Compliant with policies and procedures within a CLIA and CMS-CAP certified laboratory
- Proficient at performing quality control, calibrating and maintaining laboratory instrumentation.
- Maintained documentation on tests performed in lab.
- Processed patient specimens according to priority and documented results.
- Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
Medical Laboratory Technician
American Red Cross
08.2010 - 06.2013
- Performed automated and manual test procedures on blood samples
- Determined recipient compatibility and resolved issues
- Maintained equipment and adequate inventory of required supplies to assure the quality and accuracy of laboratory test
- Adhered to procedures and good manufacturing practices
- Ensured accurate record keeping both manually and electronically.
- Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Followed safety protocols to maintain safe and secure laboratory environment.
Sales Associate/Cashier
Walmart
01.2008 - 01.2010
- Provide legendary customer service by professionally communicating store policies and completing purchase or return transactions in a timely fashion
- Supported sales team and management staff in achieving store financial goals by ensuring all transactions were completed in accordance with company policies
- Maintained store cleanliness and visual standards
- Supported loss prevention measures and executed daily procedures in compliance with company standards.
Sales Associate
American Eagle Outfitters
01.2007
- Responsible for driving unit sales through creating an exceptional and enjoyable customer experience
- Ensured all transactions were completed in accordance with company policies
- Maintained current on product knowledge and style trends
- Assisted in correct placement and consistent execution of company’s marketing and visual presentation standards and directives
- Completed all inventory processes promptly and accurately in order to limit losses and shrink
- Complied with procedures and policies.
Education
Bachlor of Science - Behavior Analysis
Savannah State University
Savannah, GA05.2009
Skills
- Windows 98 and above
- Microsoft Suite
- Laboratory Technician
- Customer Service
- Communication
- Teamwork and Collaboration
- Problem-solving skills
- Time Management
- Excellent people skills
Accomplishments
- Dean’s List
- Cum Laude
- Blue Ribbon Scholar
- Bronze Medal Recipient
Personal Information
Title: Laboratory Technician
References
Available upon request
Timeline
Laboratory Assistant (Immunology, Central Processing and Molecular Departments)
Genova Diagnostics, LLC
06.2013 - 11.2022
Medical Laboratory Technician
American Red Cross
08.2010 - 06.2013
Sales Associate/Cashier
Walmart
01.2008 - 01.2010
Sales Associate
American Eagle Outfitters
01.2007
Bachlor of Science - Behavior Analysis
Savannah State University
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