Jennifer Drake-Shubert
Operations Perfessional
Mooresville,NC
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Successful in building high-performing teams and inspiring staff to achieve goals. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
2
2
Certifications
4
4
years of post-secondary education
21
21
years of professional experience
Work History
Compliance Administrator
Piedmont Plastics
Charlotte, NC
11.2012 - 08.2021
- Created alignment with executive leadership on scheduling, budgeting, resource management, and cadence and style of progress reports.
- Set deadlines for incremental goals, allocated budget and worked across software, marketing, and executive teams to ensure all teams were properly resourced.
- Partnered with IT director to design software to expedite work flow and ticketing automation, which saved over 80 man hours per month.
- Participated in more than 100 hours of in-service training and workshops to hone skills and understand company's objectives and needs.
- Researched problems with invoices, contracts, vendors, and service providers, resolving discrepancies and negotiating contracts to save more than 10% in operating costs.
- Processed payments on time, and sought discounts, promotional sales, and loyalty prices to save company 19%.
- Created on boarding documentation for new hires that was used to onboard 24 employees.
- Identified manually intensive data collection tasks for accounts payable inbox team and worked with IT to launch tools that reduced manual work by 105 hours each month.
- Managed practical action plans to respond to audit discoveries and compliance violations.
- Played key role in development and launch of remote work assembly, providing research and development of training requirements and securing resources for implementation.
- Improved company policies and standards to outline ethical, safe and efficient procedures.
- Scheduled and conducted evaluations of company policies, procedures and internal control structures.
- Wrote and presented reports outlining findings and recommendations from compliance audits.
- Drove system improvement efforts from concept to completion while strategically managing outside vendors.
- Prepared training programs to improve compliance at all levels.
- Identified potential areas of compliance vulnerability and risk to develop and implement corrective action plans.
- Researched learning topics and worked with Human Resources in drafting scripts and documentation, producing video, tracking attendance and implementing audits
- Drove system improvement efforts from concept to completion while strategically managing outside vendors
- Counseled committees and department heads regarding compliance risks and standards
Math Tutor - Middle School Math Tutor
Mooresville Graded School District
Mooresville, NC
11.2010 - 05.2012
- Created study guides and plans for student exam preparation based on self-designed practice tests and school curricula for 16 students per week.
Pricing/Design Associate
Master Brand Cabinets Inc
Charlotte Court House, NC
02.2006 - 10.2011
- Daily Analysis of Customer contracts, supplier and installer needs/schedules, material deliveries and proper permits and safety regulation protocols
Merchandise Buyer/Master Scheduler
Event Imaging Solutions Inc, an Eastman Kodak Company
Orlando, FL
04.2000 - 08.2005
- Managed consumables for over 90 location nationwide. Consistently using buying power and strategic purchasing cycles to keep costs in line while meeting strategic partner demands.
Education
Bachelor of Science - Business Management and Fiance
Western International University
08.2011 - 02.2013
Certificate - Entrepreneurship
Weber State University
Ogden, UT 01.2010 - 04.2010
Associates Degree - Business Finance
Western International University
01.2005 - 01.2007
Skills
Investigations skills
Document review
Auditing experience
Report preparation
Data verification
Certificate, ISO 9001:2015 Certified Lead Auditor
Accomplishments
- Helped lead a vital company suppling PPE globally through an unprecedented pandemic.
- Collaborated with team of 18 in the development of remote procedures for order entry, execution and billing.
- Multiple successful fundraising events with in the Mooresville Community and surrounding areas
Affiliations
- International Association of Administrative Professionals
- American Red Cross
- American Society of Safety Professionals
- International Association of Amusement Parks and Attractions (IAAPA)
- Feed NC
- Mooreville Christian Mission
- Hope Of Mooresville (HOMe)
Certification
Certificate, ISO 9001:2015 Certified Lead Auditor (Quality Management System Training
Timeline
Adult And Pediatric First Aid/CPR/AED
06-2021
Certificate, ISO 9001:2015 Certified Lead Auditor (Quality Management System Training
04-2019
Compliance Administrator
Piedmont Plastics
11.2012 - 08.2021
Bachelor of Science - Business Management and Fiance
Western International University
08.2011 - 02.2013
Math Tutor - Middle School Math Tutor
Mooresville Graded School District
11.2010 - 05.2012
Certificate - Entrepreneurship
Weber State University
01.2010 - 04.2010
Pricing/Design Associate
Master Brand Cabinets Inc
02.2006 - 10.2011
Associates Degree - Business Finance
Western International University
01.2005 - 01.2007
Merchandise Buyer/Master Scheduler
Event Imaging Solutions Inc, an Eastman Kodak Company
04.2000 - 08.2005