Jennifer Drew
Goldsboro,NC
Summary
Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Hardworking and passionate job seeker with strong organizational skills. Going to school at Wayne Community College to receive Dialysis Technician certificate.
Overview
8
8
years of professional experience
Work History
Secretary
Berkeley Transmission
Goldsboro, NC
03.2021 - Current
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Facilitated communication between departments for improved collaboration and project success.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.
Shift Manager/Key Holder
Advance Auto Parts
Goldsboro, NC
02.2016 - 05.2021
- Improved shift efficiency by streamlining processes and implementing time-saving strategies.
- Reduced employee turnover by fostering a positive work environment and providing ongoing training opportunities.
- Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
- Assisted customers with inquiries or concerns promptly and professionally, enhancing brand reputation for excellent service.
- Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
- Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
GED -
Wayne Community College
Goldsboro, NC03.2019
Skills
- Verbal and written communication
- Employee Motivation
- Professionalism
- Multitasking Abilities
- Problem-solving aptitude
- Reliability
Timeline
Secretary
Berkeley Transmission
03.2021 - Current
Shift Manager/Key Holder
Advance Auto Parts
02.2016 - 05.2021
GED -
Wayne Community College