Enhanced patient care by developing and implementing comprehensive care plans.
Improved communication among healthcare providers, streamlining the coordination of services for patients.
Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
Waitress
Hagy's Restaurant
04.2019 - Current
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
Job Coach/Special Education Paraprofessional
McNairy County Board Of Education
08.2017 - 08.2021
Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.
Developed and maintained relationships with community resources to support job coaching.
Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
Behavioral Classroom Paraprofessional
McNairy County Board Of Education
08.2016 - 08.2017
Reinforced math, reading and writing skills in classrooms.
Participated in professional development opportunities to stay current on best practices for teaching strategies and content knowledge enhancement.
Assisted lead teacher in developing engaging lesson plans tailored to individual student abilities and interests, resulting in increased academic achievement.
Organized small group activities with resources and assessments offered by teachers.
Guidance Counselor
McNairy County Board Of Education
08.2014 - 08.2016
Empowered students to take ownership of their education by teaching self-advocacy skills and fostering decision-making abilities.
Managed caseloads efficiently while maintaining accurate records of all counseling sessions and interventions provided.
Conducted presentations at parent meetings, providing information on available resources and strategies for supporting student success.
Created a welcoming environment by promoting inclusivity and celebrating diversity within the school community.
Care Coordinator /Mental Health Case Manager
Region IV Mental Health Services
06.2013 - 08.2014
Used company software and databases to maintain records of services performed and patient conditions.
Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.