Jennifer Dube
Pottsville
Summary
Compassionate Diagnostic Medical Sonographer with over 20 years of experience in fast-paced hospital settings. Expert in collaborating with patients, families, and healthcare teams to address concerns and enhance patient care. Skilled in managing challenging situations and applying critical thinking to improve overall patient experiences.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Diagnostic Medical Sonographer
Lehigh Valley Hospital and Health Network-Jefferson Health
Pottsville, PA
08.2005 - Current
- Communicated personal medical information to patients and families, ensuring confidentiality and fostering trust.
- Serve as liaison between patients, physicians, nurses, schedulers, and other clinical staff to facilitate efficient patient care.
- Identify and address patient concerns, helping resolve issues related to scheduling.
- Consistently provide exceptional customer service in a complex clinical environment.
- Exercise critical thinking and independent judgement when managing urgent patient situations and prioritizing care needs.
- Mentoring students and new staff members while promoting a compassionate patient focused environment.
Education
Bachelor of Science - Diagnostic Imaging
Thomas Jefferson University
Philadelphia, PA08-2001
Skills
- Confidentiality and HIPAA Compliance
- Patient Relations
- Patient Care
- Diagnostic Accuracy
- Team Collaboration
- Conflict Resolution
- Ultrasound Imaging
- Active Listening
- Professional Communication
- Organization and Prioritization
- Critical Thinking
- Staff Education and Mentoring
Accomplishments
Partners in Caring Facilitator
Certification
- Certified by the American Registry of Diagnostic Medical Sonographers
Timeline
Diagnostic Medical Sonographer
Lehigh Valley Hospital and Health Network-Jefferson Health
08.2005 - Current
Bachelor of Science - Diagnostic Imaging
Thomas Jefferson University