Jennifer Duncan
Hortonville
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
6
6
years of professional experience
Work History
Owner
HappiDrops Co.
Appleton
01.2024 - Current
- Handled client requirements including regular cleaning duties, managing monthly expenses payments, and organizing appointments.
- Used excellent verbal and communication skills to engage customers in order to effectively determine their needs.
- Operated equipment according to safety guidelines for any items needed for duties.
Medical Biller and Coder
C.J. Martin Chiropractic
Appleton
10.2018 - Current
- Review patient records and assign accurate codes for diagnoses and procedures.
- Time management ensures that tasks are completed on schedule, and deadlines are met.
- Verified accuracy of patient billing information prior to submitting claims for payment.
- Researched and identified patient billing issues to respond to patient questions and resolve.
CEO/COO
Nate's Tree Care, Inc.
Omro
09.2019 - 10.2023
- Assessed financial performance of the organization on a regular basis and identified areas for improvement.
- Established policies and procedures that promoted an ethical work environment.
- Created and maintained relationships with subcontractors, customers, suppliers, government agencies, and all other industry partners.
- Hired, trained, and mentored staff members to maximize productivity.
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
- Handling and maintaining all office activities, such as answering incoming calls, scheduling appointments, accounts payable and receivable, payroll, and daily and monthly spreadsheets.
- Implemented all safety procedures on job sites and in the job, such as PPE, OSHA, and D.O.T. compliance.
Education
Associate Degree - Medical Office Assistant
Fox Valley Technical College
Appleton, WI01-2018
Certificate - Medical Billing And Coding
Fox Valley Technical College
Appleton, WI01-2018
Skills
- Client management
- Financial analysis
- Equipment operation
- Invoice processing
- Office administration
- Data entry
References
References available upon request.
Timeline
Owner
HappiDrops Co.
01.2024 - Current
CEO/COO
Nate's Tree Care, Inc.
09.2019 - 10.2023
Medical Biller and Coder
C.J. Martin Chiropractic
10.2018 - Current
Associate Degree - Medical Office Assistant
Fox Valley Technical College
Certificate - Medical Billing And Coding
Fox Valley Technical College
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