Jennifer Duncan

-Monitored multiple databases to keep track of all company inventory

-Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions

-Proactively identified and solved complex problems impacting operations management and business direction

-Supported Shop Foreman in operational improvements and resolution of computer work order problems to deliver top-notch customer service

-Delivered an exceptional level of service to each customer by listening to concerns and answering questions

-Train, develop, and evaluate team members/Ensure team members complete daily activities on time

-Schedule and visit all outlets in territory for adherence to merchandising standards

-Lead and attend weekly capability sessions

-Audit mileage reports; manage order transmissions, missed deliveries, and dispatch issues

-Conduct interviews and maintain staffing levels for ORM's

-Manage technology/device administration

-Provide onsite training.
-Successfully led key projects which resulted in sales volume increase.

-Sold in annual CMA and price/package plans where appropriate and monitored compliance

-Sold in incremental POI activity

-Performed face to face selling to customers in designated route/territory

-Ordered product/managed accounts in designated territory/route

-Developed and maintained professional relationships with customers to help increase sales