Jennifer Dunwoody

With 25 years of IT management experience, I excel in leading cross-functional teams to deliver top-notch customer service and execute complex projects. My expertise spans IT project management, procurement, asset management, security compliance, procedure documentation, and support management. I have successfully managed major projects for the Huntsman Cancer Institute, Moduslink Supply Chain, and Safeway Stores.

Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.

Spearheaded the IT project management for a new eight story hospital planning, procuring, configuring, and deploying over 2000 pieces IT equipment.

Planned and executed comprehensive physical audits and inventory assessments across all clinical areas in two buildings, managing approximately 3,000 computer and IT assets.

Partnered with the ServiceNow team to implement the Asset Management module, centralizing key asset data to enhance tracking, reporting, and lifecycle management.

Let me know if you want to emphasize any particular outcome or skill!

Collaborated with Huntsman hospital management and construction teams on four outpatient and two inpatient remodel projects, ensuring all IT requirements were met and patient care remained uninterrupted throughout the process.

• Huntsman Cancer Institute Katherine F. Kirk Hospital: Led a year-long IT deployment initiative at the Huntsman Cancer Institute’s new eight-story hospital at the University of Utah. Oversaw planning, procurement, configuration, and deployment of over 2,000 devices. Developed and executed a risk mitigation plan to ensure seamless implementation. Managed vendor negotiations, coordinated with the network team to ensure reliable connectivity, and worked closely with hospital leadership to deliver a flawless IT environment for the hospital’s grand opening.
• Board of Regents Asset Management: Designed and executed a comprehensive schedule for physical audits and inventory assessments of approximately 3,000 hospital computer assets for the Board of Regents. Successfully implemented the ServiceNow Asset Management module, centralizing asset data for improved tracking, reporting, and lifecycle management.
• Help Desk System Consolidation: Orchestrated the integration of ServiceNow, consolidating two separate trouble reporting systems into a unified platform. Evaluated existing training processes and worked with leadership and the ServiceNow team to create a training and documentation database. Assessed IT support needs to design templates specific to the Huntsman Cancer Institute’s IT environment. This resulted in streamlined processes, improved efficiency, and enhanced communication for our valued customers.
• Moduslink Client Onboarding: Led the strategic planning and execution of configuring and deploying 800 IT devices over a four-week period for new client onboarding. Ensured seamless network connectivity and successful installation of client-specific software.
• Safeway Stores Voice/Data Circuit Procurement: Coordinated with construction teams to order, install, and activate voice and data circuits for 120+ Safeway store projects annually. Led the 56K circuit replacement initiative, successfully managing the deployment of new T1 circuits across more than 300 store locations.