Jennifer Duran
Lewisville,TX
Summary
Accomplished Office Manager with a proven track record at Jerry R. Junkins Elementary-Dallas ISD, adept in office administration and bookkeeping. Excelled in customer service and team collaboration, significantly enhancing office efficiency and creating a professional environment. Demonstrates exceptional time management and problem-solving skills, ensuring seamless operations and high satisfaction levels. Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Perla Dental- Farmers Branch
04.2024 - Current
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Office Manager
Jerry R. Junkins Elementary-Dallas ISD
09.2018 - 11.2023
- Perform secretarial functions for the Principal including generation of communications for Principal's approval and signature.
- Coordinate and maintain Principal and school-wide calendars.
- Coordinate district-level information for the principal to include, but not limited to weekly bulletins, events, training, meetings, and deadlines.
- Coordinate schedules and work assignments for Principal's clerk and all other office helpers.
- Attend all required administrative meetings and trainings.
- Maintain adequate office supplies and materials in advance of need.
- Serve as point of contact for staff, substitutes, students, parents, and community with regards to general campus operations.
- Effectively utilize attendance reports to monitor and maintain daily staff attendance records and reconcile monthly, bi-weekly, and supplemental attendance records.
- Manage supplemental pay activity requests including creation of supplemental pay activity codes, review supplemental pay reports, and reconcile timecards, ensure all required supplemental documentation is submitted and properly maintained.
- Ensure all supplemental pay policies and procedures are followed by all campus staff.
- Effectively use Budget Manager Reports to monitor and adjust line item accounts.
- Maintain budgets to ensure adequate funding and alignment to Campus Action Plan.
- Manage requisitions and reconciliation process to include but not limited to generation of requisitions, verification of funding, maintenance of supporting documents, receipt of materials/services, and monitoring of payments.
- Maintain all documents related to expenditures of grants and Activity Funds including materials, contracts and events, field trips, and personnel utilization.
- Perform responsibilities related to maintenance/reconciliation of Activity funds including entering receipts, balancing bank statements, counting money and preparing bank deposits for daily pick up.
- All other duties as assigned by the Principal.
- Regular and punctual attendance at the worksite is required for this position
Education
High School Diploma -
Irving High School
Irving, TX06.2009
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Problem-solving skills
- Team Collaboration
- Verbal and written communication
- Administrative Skills
- Front Office Management
- Work Prioritization
- Administrative Support
- Office Administration
- Bookkeeping
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Front Desk Receptionist
Perla Dental- Farmers Branch
04.2024 - Current
Office Manager
Jerry R. Junkins Elementary-Dallas ISD
09.2018 - 11.2023
High School Diploma -
Irving High School
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